Leah Banks

Leah Banks Email and Phone Number

Full Stack Developer @ Zigzag Dog Training | B Corp
London, GB
Leah Banks's Location
London, England, United Kingdom, United Kingdom
Leah Banks's Contact Details

Leah Banks phone numbers

About Leah Banks

Leah Banks is a Full Stack Developer at Zigzag Dog Training | B Corp.

Leah Banks's Current Company Details
Zigzag Dog Training | B Corp

Zigzag Dog Training | B Corp

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Full Stack Developer
London, GB
Website:
zigzag.dog
Employees:
23
Leah Banks Work Experience Details
  • Zigzag Dog Training | B Corp
    Full Stack Developer
    Zigzag Dog Training | B Corp
    London, Gb
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  • Zigzag Puppy Training App
    Junior Software Developer
    Zigzag Puppy Training App Jul 2023 - Present
    London, England, United Kingdom
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  • Northcoders
    Trainee Software Developer
    Northcoders Nov 2022 - Mar 2023
    Remote
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  • Oddbox
    Team Lead - Customer Happiness
    Oddbox Apr 2022 - Sep 2022
    - Managed and supported a team of 6 agents to meet weekly KPI targets, holding fortnightly and quarterly reviews- Proactively handled any issues that arose, alerting and working with the relevant teams to implement solutions and minimise impact on the customer- Worked closely with the Tech team to manage the website's AI Chat Bot and optimise its performance- Worked closely with the Product team to relay feedback on the website, test new functionality and inform decisions on the user journey during the migration to a new subscription management system
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  • Oddbox
    Customer Happiness Executive
    Oddbox Nov 2020 - Apr 2022
    - Efficiently address customer pain points- Regularly surpassed weekly KPI targets (200 tickets solved)- Managed and updated online FAQs to improve user experience and streamline customer contact- Safely managed customer data to conform to GDPR guidelines- Worked collaboratively with other teams using systems such as ReTool, Confluence, Looker and Jira
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  • Serpentine Galleries
    Visitor Experience Assistant
    Serpentine Galleries Apr 2019 - Nov 2020
    London, England, United Kingdom
    - Acted as a first point of contact for all visitors and internal staff- Collected and documented visitor feedback to improve service- Visual Merchandising
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  • Serpentine Galleries
    Gallery Host
    Serpentine Galleries Jun 2018 - Nov 2020
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  • Collage Arts
    Assistant Producer / Set Design & Prop Maker
    Collage Arts Sep 2019 - Oct 2019
    London, England, United Kingdom
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Leah Banks Education Details

Frequently Asked Questions about Leah Banks

What company does Leah Banks work for?

Leah Banks works for Zigzag Dog Training | B Corp

What is Leah Banks's role at the current company?

Leah Banks's current role is Full Stack Developer.

What is Leah Banks's direct phone number?

Leah Banks's direct phone number is +4479392*****

What schools did Leah Banks attend?

Leah Banks attended University Of Westminster.

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