Leah Barton work email
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Leah Barton personal email
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Dedicated leader with 20 years of experience in the energy & home services industries, now making a difference administering $1B of COVID recovery funds for Harris County. Strategic, customer-focused, commercial executive, with a demonstrated track record of transforming business performance, elevating customer experience, and developing teams. Strengths in:- P&L Ownership: Leading divisional turnarounds, driving growth, establishing performance management regimes, near-term and long-term strategic planning- Customer experience: Customer lifetime value optimization, developing customer segmentation, enhancing customer satisfaction- Operational strategy: Efficiency & cost management, contact center strategy, business process outsourcing, IT transformation & project sponsorship- Building effective teams: Organizational change management, communication strategies, employee engagement and development, succession planning- External engagement: Community leadership, public speaking on energy industry topics and women's leadership, legislative engagementProud to be recognized as a "Woman Who Means Business in Energy" by the Houston Business Journal:
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Interim Executive Director Harris County Public HealthHarris County Aug 2024 - PresentUs -
Deputy County AdministratorHarris County Jan 2024 - PresentUs
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Managing Director, Strategic InitiativesHarris County Mar 2021 - Jan 2024UsLeading administration of $1B portfolio of federal COVID recovery funds; recognized by US Treasury for equity-focused approach and rapid deployment of fundingManaging teams responsible for cross-departmental and external engagement on strategic initiatives including Homelessness Strategy, Early Childhood Initiatives, and Procure to Pay transformation
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Vice President, Connected HomeDirect Energy Jul 2019 - Jan 2020Houston, Texas, UsLed end-to-end North America performance of rapidly-growing new smart home division featuring smart thermostat, home automation, HVAC diagnostics, and home security product lines; responsible for North America sales, profitability growth, partnership strategy, new product launches, customer experience, and employee engagement -
Vice President And General Manager, Home ProtectionDirect Energy Mar 2017 - Jul 2019Houston, Texas, UsOwned full P&L of Home Protection business unit, encompassing Home Warranty of America, Direct Energy protection plans, AWHR appliance rentals, equipment leasing, and residential solar warranties.Developed comprehensive turnaround program, more than doubling contribution margin, growing customer base, and improving customer experience and employee engagement.Monitored M&A pipeline; evaluated M&A opportunities and led several due diligence effortsEnterprise-wide leadership beyond own business unit:o Executive Sponsor of Spectrum, LGBTQ+ Employee Resource Groupo Chair, Investment Management Subcommittee of the Pension Committeeo Director, DEEPAC (Direct Energy Employee PAC)o Living Leader Management Training: Certified trainer
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Vice President, TransformationDirect Energy Oct 2015 - Mar 2017Houston, Texas, UsLed North American transformation effort within Centrica global strategy implementation. Responsible for growth, efficiency, organizational, and cultural change planning & program management.
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Head Of Pmo; Head Of Coo StrategyDirect Energy Jan 2014 - Sep 2015Houston, Texas, UsHeaded strategy development for IT, back office operations, contact centers, procurement, real estate, and accounts payable; led identification of 20 strategic IT decisions required within five years. Managed gross margin forecast accuracy improvement program in response to polar vortex-related forecasting challenges.
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Director, Customer Insights & AnalyticsDirect Energy Jan 2013 - Jan 2014Houston, Texas, UsResponsible for customer segmentation & brand strategy development, customer profiling & targeting, and marketing spend effectiveness measurement & optimization.
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Director, MisDirect Energy Aug 2010 - Dec 2012Houston, Texas, UsLed business intelligence efforts including customer data warehouse development, reporting tool selection & support, data quality monitoring, and data management application development.
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Director, Customer OperationsMxenergy Inc. May 2007 - Aug 2010Oversaw back office utility operations team; deployed improved controls framework. Held additional responsibilities in post-acquisition integration, C&I sales operations, C&I sales management, and new product development including launch of prepaid electricity product.
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Market Development ManagerShell Chemical Lp Jun 2004 - May 2007London, England, GbServed as product manager for 1-butylene, optimizing B2B contracts and spot sales in close collaboration with manufacturing and supply teams. Created market development strategy for new polyester, entering North American carpet markets and European and Asian textile markets. -
Systems Testing ManagerNuvera Fuel Cells 2000 - 2002Billerica, Ma, UsLed stationary fuel cell power systems testing, including deployments at customer sites in North America, Europe, and Japan. -
Volunteer, High School Math & Physics TeacherUnited States Peace Corps 1997 - 1999Washington, District Of Columbia, UsTaught O-Level mathematics and Physics in Tanzania; redeveloped school laboratory and library; led HIV/AIDS peer education program.
Leah Barton Skills
Leah Barton Education Details
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The Wharton SchoolMaster Of Business Administration - Mba -
The Lauder Institute - University Of PennsylvaniaInternational Relations
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Yale UniversityChemical Engineering
Frequently Asked Questions about Leah Barton
What company does Leah Barton work for?
Leah Barton works for Harris County
What is Leah Barton's role at the current company?
Leah Barton's current role is Making local government work.
What is Leah Barton's email address?
Leah Barton's email address is le****@****enn.edu
What schools did Leah Barton attend?
Leah Barton attended The Wharton School, The Lauder Institute - University Of Pennsylvania, Yale University.
What are some of Leah Barton's interests?
Leah Barton has interest in Education.
What skills is Leah Barton known for?
Leah Barton has skills like Analytics, Energy, Strategy, Cross Functional Team Leadership, Strategic Planning, Business Process Improvement, Process Improvement, Project Management, Business Intelligence, Mergers And Acquisitions, Management, Business Analysis.
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