Smart Business Concepts provides tech-savvy and comprehensive business accounting*, strategy and tax services to drive the overall profitability, scalability and flexibility for our clients' businesses. We built a finance and accounting firm that thinks like a startup. - Developed People-First Plan, creating people processes aligned with the Company strategy and team centered approach- Go-to resource and partner for managers, guiding them through employee relations needs, talent management, and team growth - Implemented cohesive Talent Development strategy and programs including semi-annual performance reviews, compensation strategy, salary bands by roles, and career pathing program- Led talent acquisition strategy - bringing recruiting in-house by implementing an ATS, developing values and skills-based interview guides, and putting hiring surveys in place to align and expedite the decision making process and identify top talent- Created and managed rollout of Company Handbook to clarify expectations and provide info to our team regarding policies, practices, and compliance requirements- Stood up Culture Committee focused on generating ideas, discussing ways to promote existing culture internally, and planning opportunities for our teams to engage inside and outside of work- Introduced Quarterly Employee Recognition Program - Smart Spotlight, recognizing team members based on living Company values and general awesome-ness! - Collaborated with cross-functional team members to develop and host monthly trainings for both technical needs and personal development opportunities- Organized regular engagement events and volunteer opportunities - making fun and connection happen- Managed a small team of Senior Talent Development Specialist and Office Manager- Launched People Advisory Services to client base resulting in additional revenue stream

MakerSights (SaaS Company) enables apparel, footwear, and accessories brands (like Hoka, Madewell, Ralph Lauren, New Balance, and more) to rapidly collect consumer feedback at scale, analyze consumer data for insights, and make confident product, investment, and go-to-market decisions that dramatically reduce costs, drive unprecedented margins, and inspire brand superfans.

ExamSoft (SaaS Company) offers a market-leading assessment-management solution that supports the entire testing process, including exam creation, administration, delivery, scoring, and analysis. The software delivers powerful, actionable data to assess learning outcomes.• Coaches and manages HR Assistant, temporary Office Assistant, and Training and Development Specialist• HRIS Administrator (ADP, Paycom). Key team member in transition from ADP to Paycom • Created and delivered new hire orientation and onboarding plans to new employees• Managed company learning and development program and annual employee metrics, engaging individuals through Udemy for Business• Managed full life-cycle recruiting process including job postings, resume filtering, pre-employment assessment interviews, and making offers to qualified candidates (BreezyHR)• Built relationships with hiring managers to better understand needs and strategize the best hiring approach to job openings• Partnered with Assistant Controller to manage payroll process for the organization• Delivered monthly benefit meetings to new hires and participated in annual benefit selection meeting with broker• Advised managers on employment concerns and conducted employee relations investigations, as needed• Created 30 day check ins, 90 day "stay surveys", and exit interviews for all employees to improve retention and identify trends • Created the ExamSoft EPIC Buddy Program• Developed monthly "Snack Sessions" to deliver relevant training to employees at all levels of the organization (in-office and remote) including sessions on product roadmaps, professional development initiatives, Excel foundations, and more.• Worked with Executive Director, HR to create Diversity, Equity, and Inclusion Committee and facilitated DEI initiatives• Created and managed company compliance training• Awarded Company "Rockstar" award, nominated by employees and solidified by Executive Leadership

Ryan is a global tax services, software, and technology firm providing an integrated suite of federal, state, local, and international tax services.• Contributed to employee engagement, performance, and Talent Management strategies.• Assisted with annual budgets, reporting, and communication to employees and leaders regarding initiatives, projects, and Talent Management events.• Evaluated and improved talent management technology with input from IT, HR, and key stakeholders.• Researched Talent Management strategies aligned with internal practices and external industry trends.• Made assessments of effectiveness of Talent Management programs and initiatives in terms of employee accomplishments, development, and performance.• Developed and delivered proposals, presentations, and customized solutions.• Maintained reports and submits accurate and timely metrics for all requested reports.• Provided guidance and effort on the development and implementation of Talent Management systems, tools, and training.• Worked with internal clients to develop communication plans, strategic messaging, and information sharing to enhance employee engagement and organizational change management efforts.• Updated department forms, documents, and processes as necessary.•Participated on committees and special projects.

• Partnered with employees and management to communicate various Human Resources policies, procedures, laws, standards and government regulations. • Responded to inquiries from employees and managers concerning a variety of sensitive and confidential human resources issues. • Investigated, documented, and resolved employee relations issues and grievances. • Assisted with the coordination and delivery of new employee on-boarding, for Corporate office and all satellite offices. • Coordinated transfers and employee departures, administering appropriate information, issuing exit interviews, and processes organizational changes through HRIS, Workday HR. • Provided cost analysis for and maintains Poster Compliance Program to ensure all Firm locations are in compliance. • Revamped and delivered management training to all new Managers throughout the organization. • Contributed to national projects including myPath Performance Management AIP, Goal Setting/Goal Audit, and $25MM Incentive Program.

Core-Mark is one of the largest broad-line, full-service marketers and distributors of packaged consumer products in North America. Core-Mark services traditional convenience retailers, grocers, mass merchandisers, drug, liquor and specialty stores, and other stores that carry consumer packaged goods. Core-Mark provides distribution and logistics services as well as marketing programs to over 30,000 retail locations across the United States and Canada through its 30 distribution centers.• Primarily responsible for spearheading recruiting efforts at the exempt and non-exempt level. Creating a continuous pipeline by identifying and leveraging creative avenues to source qualified candidates including online sources, print, campus relations, and job fairs.• Responsible for on-boarding and orientation of new division employees. • Processed bi-weekly payroll for 250+ local employees, used E-Verify for I-9 documentation, and utilized USA Fact for background checks.• Performed weekly training for office staff and supervisory team focusing on safety, anti-discrimination, accident investigations, and retaliation training.• Supported managers in employee relations issues by gathering appropriate information, identifying witnesses, and determining an appropriate resolution.• Assisted in administering and adhering to existing policies and procedures. • Developed updated accident investigation procedure and manages Workers Compensation process.• Provided benefits administration support and manages/monitors leave.• Conducted exit interviews for employees at time of separation.• Tagged by Executive corporate leadership to attend HR Manager meetings, lead job fairs at California and Kentucky facilities, pilot peer interviewing project, and participate in other Companywide projects.