Leah Ringwald Email & Phone Number

New Westminster, Bc, Ca

Richmond, British Columbia, Canada

-Promotion!-Build and communicate out total rewards/retention initiatives including career level framework, salary ranges-Write health & safety program policies and drive adoption; continue to shape new health & safety practices-Develop initiatives to address retention issues and feedback in support of building a culture of engaged employees operating as owners-Recommend and source learning and development opportunities-Improve the performance management process by… Show more -Promotion!-Build and communicate out total rewards/retention initiatives including career level framework, salary ranges-Write health & safety program policies and drive adoption; continue to shape new health & safety practices-Develop initiatives to address retention issues and feedback in support of building a culture of engaged employees operating as owners-Recommend and source learning and development opportunities-Improve the performance management process by streamlining and implementing industry best practices-Partner with leaders to enhance team performance, problem solve, and address questions and concerns; point-of-contact for employees-Talent planning and full-cycle recruitment for new and replacement roles-Lead benefits program renewals and enhancements-Develop and update an online employee handbook to enhance onboarding and centralize talent team info for employees and leaders-Conduct exit interviews, reporting out on trends and solutions to address-TTI Success Insights DISC certified; facilitate sessions for team building and to enhance interpersonal skills (emotional intelligence, communication, conflict resolution) Show less

Richmond, British Columbia, Canada

-Full-cycle recruitment (search kick-offs, postings, phone screens, interviews, reference and background checks, prepare/negotiate employment offers); hired 20+ employees across manufacturing, software, IT, field deployments and engineering positions to help double the employee size in under one year-Developed and delivered onboarding and orientation presentations and processes-Built the health & safety program from scratch; liaison with WorkSafeBC on inspections and claims; joint… Show more -Full-cycle recruitment (search kick-offs, postings, phone screens, interviews, reference and background checks, prepare/negotiate employment offers); hired 20+ employees across manufacturing, software, IT, field deployments and engineering positions to help double the employee size in under one year-Developed and delivered onboarding and orientation presentations and processes-Built the health & safety program from scratch; liaison with WorkSafeBC on inspections and claims; joint health & safety committee employer co-chair-Rolled out a benefits program to employees; act as benefits administrator; point of contact for broker, benefits provider, and employees-Researched HRIS solutions and led CollageHR HRIS implementation to streamline recruitment processes and improve the candidate and employee experience-Prepared employee communications; respond to employee, candidate, and leader requests, enquiries, and concerns in a solution-oriented manner-Ensure Ideon is compliant with laws and regulations including the Employment Standards Act, Human Rights Code, Workers Compensation Act-Led and supported the planning and roll-out of talent-focused programs; recommend and drive improvements based on industry best practices and competitive essentials Show less

Vancouver, British Columbia, Canada

-Promotion!-Point-of-contact for employees and people leaders-Hired 65+ employees across operations, finance, and technology; face of the organization for candidates; full cycle recruitment for excluded, unionized, and co-op positions (search kick-offs, postings, phone screens, interviews, reference and background checks); prepared and negotiated employment offers-Developed and delivered onboarding presentations to new employees across four office locations (75+ employees); coached… Show more -Promotion!-Point-of-contact for employees and people leaders-Hired 65+ employees across operations, finance, and technology; face of the organization for candidates; full cycle recruitment for excluded, unionized, and co-op positions (search kick-offs, postings, phone screens, interviews, reference and background checks); prepared and negotiated employment offers-Developed and delivered onboarding presentations to new employees across four office locations (75+ employees); coached people leaders on onboarding best practices-Explored vendors and coordinated delivery of group training opportunities i.e., PROSCI change management, Insights self-awareness, customer service skills-Researched and rolled out initiatives i.e. stay interview guide, co-op hiring guidelines, eSkill online talent assessment, employee referral incentive program, job descriptions audit, 30-60-90 day onboarding plan-Collected and addressed employee feedback through exit interviews and regular check-ins; administered employee engagement surveys using Kincentric eX Pulse platform; worked with consultant to report out results for action planning purposes-Led the Dayforce HCM applicant tracking system (ATS) project from implementation to launch; previously no ATS in place; significant decrease in time to fill roles since launch-Referred to OHS legislation and connected with WorkSafeBC, external legal counsel, and colleagues to write a Working Alone Policy; provided guidance and interpretation on the Remote Work Policy-Supported people leaders with select employee relations matters; connected with people leaders on new hire performance during probation periods Show less

Vancouver, British Columbia, Canada

-Supported the VP, Human Resources and the HR division team with employee initiatives and projects-Project managed organizational and office events to promote culture, team building, and employee recognition, including the first virtual employee achievement celebrations-Revived the Lunch and Learn program; coordinated and coached presenters-Championed HR team agile training sessions and scrum meetings; facilitated HR division RACI exercise to clarify roles and responsibilities as… Show more -Supported the VP, Human Resources and the HR division team with employee initiatives and projects-Project managed organizational and office events to promote culture, team building, and employee recognition, including the first virtual employee achievement celebrations-Revived the Lunch and Learn program; coordinated and coached presenters-Championed HR team agile training sessions and scrum meetings; facilitated HR division RACI exercise to clarify roles and responsibilities as team grew; collaborated with HR team to document internal processes in standard operating procedures and making recommendations to streamline for efficiency-Administered the service milestone program; initiated the recognition program refresh-Wrote and edited Terms and Conditions of Employment documents and HR metrics reports-Mobilized employees to WFH at the onset of the pandemic, including working with IT to prepare an equipment inventory quickly edit user guides to support employees-Processed service agreements and invoices; supported fiscal year budget process; tracked spending Show less

Richmond, British Columbia, Canada

-Promotion!-Trusted partner to the Deputy Chief Administrative Officer/General Manager, Engineering & Public Works (DCAO/GM) and liaison between the DCAO/GM, senior management team, Council, and employees-Selection for management, engineering and unionized administrative roles-Initiated divisional team-building activities with excellent feedback and attendance-Managed-by-walking-around to build relationships and learn of employee pain points; brought concerns to the DCAO/GM and… Show more -Promotion!-Trusted partner to the Deputy Chief Administrative Officer/General Manager, Engineering & Public Works (DCAO/GM) and liaison between the DCAO/GM, senior management team, Council, and employees-Selection for management, engineering and unionized administrative roles-Initiated divisional team-building activities with excellent feedback and attendance-Managed-by-walking-around to build relationships and learn of employee pain points; brought concerns to the DCAO/GM and senior leadership with proposed solutions-Directed and coached engineering administration employees-Led the annual 400-person divisional event, long service recognition luncheon, and leadership team workshops (program development, site set-up, AV prep, day-of facilitation)-Participated in division succession planning-Developed and edited documents i.e. annual divisional work plans, Council memos and reports Show less

Richmond, British Columbia, Canada

-Recorded minutes at monthly joint occupational health and safety committee meetings and distributed per OHS regulation-Provided employee engagement event support (i.e. slo-pitch tournament, hair-for-a-cure cancer fundraiser, annual Public Works week breakfast and open house, Project Water Education [WET] tours)

Richmond, British Columbia, Canada

-Referred to and interpreted the CUPE 394 collective agreement for application in payroll entry-Used PeopleSoft HCM to enter timekeeping for 50+ employees and run payroll queries for management-Provided excellent customer service to Richmond residents reporting public works infrastructure concerns

Toronto, Ontario, Canada

-Worked at McClelland & Stewart when it was a subsidiary of Random House Canada (now Penguin Random House). -Quickly formed strong relationships with colleagues, authors, book sellers and media to enhance customer service response and experience-Managed and supported competing priorities of four publicity managers in a fast-paced environment with a high volume of emails, calls, and requests-Selected, onboarded, and supervised department interns-Coordinated book launch events and… Show more -Worked at McClelland & Stewart when it was a subsidiary of Random House Canada (now Penguin Random House). -Quickly formed strong relationships with colleagues, authors, book sellers and media to enhance customer service response and experience-Managed and supported competing priorities of four publicity managers in a fast-paced environment with a high volume of emails, calls, and requests-Selected, onboarded, and supervised department interns-Coordinated book launch events and led authors to media engagements-Created and dispersed press releases; wrote email pitches to editors and producers; compiled applications and prepared reports for Canada Council grant funding Show less

Oakville, Ontario, Canada

London, Ontario, Canada

Fukuyama, Hiroshima, Japan

- Developed English lesson plans and delivered to students of varying ages and abilities, from toddler to senior

London, Ontario, Canada

London, Ontario, Canada

London, Ontario, Canada

London, Ontario, Canada

Oakville, Ontario, Canada

This experience was so long ago, so why do I include it here? Because this was my first job, a job that I am still so grateful to have had. I learned so much about customer service and being a supportive coworker from the two women who co-owned this store (plus my whip-smart colleagues). Everyone should be so lucky to have a first job as great as this one was.- Recommended and helped customers find toys and books, including placing special orders - Processed cash, credit, and debit… Show more This experience was so long ago, so why do I include it here? Because this was my first job, a job that I am still so grateful to have had. I learned so much about customer service and being a supportive coworker from the two women who co-owned this store (plus my whip-smart colleagues). Everyone should be so lucky to have a first job as great as this one was.- Recommended and helped customers find toys and books, including placing special orders - Processed cash, credit, and debit transactions; cashed out at end-of-shift- Received book orders- Opened and closed the store full time during my final summer there Show less

Certificate, Human Resources Management

Graduated with distinction; courses in employment law, workplace health and safety, performance management, total compensation strategy.

Bachelor Of Arts (Honours), Psychology

Graduated with Honours; Western Scholar Award entrance scholarship recipient; thesis in social psychology

Post Graduate Certificate, Book And Magazine Publishing

Graduated with Honours; courses in sales and marketing, writing, editing, publishing design, copyright law

Continuing Studies Program, Leading Professional Teams Bootcamp