Leah Rumbo Email & Phone Number

Oklahoma City, Oklahoma Area

Oversee the daily operations of the Print, Item Processing, Lockbox and System Services departments. Develop, coach and train a team of 35 employees. Ensure all controls are followed properly and data flow maintains a strict schedule. Identify data workflow inefficiencies and provide recommendations for improvements. Manage the configuration of deposit control to ensure deposit products are appropriately defined to meet regulatory requirements. Oversee the support for FIS Imaging users, software and hardware on a daily basis. Assist in implementation of new software releases and any project impacting deposit operations. Participate in business continuity and disaster recovery exercises. Partner with and manage vendors affecting department functions, including pricing, quality and service.

Oklahoma City, Oklahoma

Oversee the design and customization of the platform automation software (BankerInsight, TellerInsight, Deposit Origination and Service Request Management). Oversee the support for FIS Imaging users, software and hardware on a daily basis. Assist in implementation of new software releases. Participate in business continuity and disaster recovery exercises. Serve as contact liaison with software and form vendors for the Core, Platform and Imaging software. Ensure all controls are followed properly and data flow maintains a strict schedule. Identify data workflow inefficiencies and provide recommendations for improvements.

Oklahoma City, Ok

Oversee the design and customization of the platform automation software (BankerInsight and TellerInsight). Assist in implementation of new software releases. Participate in business continuity and disaster recovery exercises. Serve as contact liaison with software and form vendors for the Platform software. Ensure all controls are followed properly and data flow maintains a strict schedule. Identify data workflow inefficiencies and provide recommendations for improvements.

Oklahoma City, Ok

Design and customize the platform automation software (BankerInsight and TellerInsight). Assist in implementation of new software releases. Provide support for Platform Automation system users on a daily basis, including serving an on call rotation for afterhours support. Participate in business continuity and disaster recovery exercises. Serve as contact liaison with software and form vendors for the Platform software. Ensure all controls are followed properly and data flow maintains a strict schedule. Identify data workflow inefficiencies and provide recommendations for improvements. Maintain Platform Automation software manuals as well as developing additional documentation that may be needed due to internal procedures.

Oklahoma City, Ok

Design and customize the platform automation software (BankerInsight and TellerInsight). Assist in implementation of new software releases. Provide support for Platform Automation system users on a daily basis, including serving an on call rotation for afterhours support. Participate in business continuity and disaster recovery exercises. Ensure all controls are followed properly and data flow maintains a strict schedule. Identify data workflow inefficiencies and provide recommendations for improvements.

Assisted in the preparation of consumer and commercial loan documentation for loan closings. Performed QC review on loan closing documents prior to closing for peers that completed the preparation process. Performed QC review of all consumer loan documents after the loan closing ensuring all documents were signed appropriately and supporting documentation is received. Served as backup support for processing vehicle lien release requests, loan payoff requests, and mortgage release requests.