• Ensure that CTC policies, procedures, training's, and documentation meet CARF standards at all times and review these annually, make amendments as needed and ensure they are practiced by all staff. • Enforce CTC policies and procedures using these as a guide to best management practices• Approve assigned programs based upon CTC long, short term goals and strategic plan• Approve the duties and salaries for all PRP and OMHC staff• Approve all personnel forms used by CTC• Coordinate meeting for the Board of Directors and prepare presentation material when needed.• Protect the confidentiality of sensitive information including financial data, verbal and written communications related to business strategy and proprietary information• Supervise key financial, human resource, clinical, and related leadership staff• Develop and carry out protocols for effective management and problem resolution processes • Delivers reports to the CEO• Demonstrate the ability to communicate CTC administrative policies, procedures, and protocols in a manner that ensures their application within the operation of the program and services.

• Enforce CTC policies and procedures using these as a guide to best management practices.• Develop assigned program based upon CTC long and short- term goals, as well as the strategic plan.• Participate in the hiring of new staff for both the OMHC and PRP program.• Conduct and/ or coordinate new employee orientation.• Manage the employee termination process for the PRP program. • Maintain PRP training files in accordance to state and federal regulations, as well as CARF standards.• Oversee the completion of assessments needed to complete outcome measurement reports. • Complete outcome measurement reports for Psychiatric Rehabilitation Program.• Develop program based upon outcomes measures identified areas of improvement, CTC long, short-term goals and strategic plan.

• Maintain confidentiality of records relating to clients' treatment.• Assess patients for risk of suicide attempts.• Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships.• Collect information about clients through interviews, observation, or tests.• Counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes.• Guide clients in the development of skills or strategies for dealing with their problems.• Develop and implement treatment plans based on clinical experience and knowledge.• Fill out and maintain client-related paperwork, including federal- and state-mandated forms, client diagnostic records, and progress notes.• Prepare and maintain all required treatment records and reports.• Evaluate clients' physical or mental condition, based on review of client information.• Collaborate with other staff members to perform clinical assessments or develop treatment plans.• Refer patients, clients, or family members to community resources or to specialists as necessary.• Act as client advocates to coordinate required services or to resolve emergency problems in crisis situations.• Counsel family members to assist them in understanding, dealing with, or supporting clients or patients.• Meet with families, probation officers, police, or other interested parties to exchange necessary information during the treatment process.• Monitor clients' use of medications.• Learn about new developments in counseling by reading professional literature, attending courses and seminars, or establishing and maintaining contact with other social service agencies.• Supervise other counselors, social service staff, assistants, or graduate students.• Coordinate or direct employee workshops, courses, or training about mental health issues.

• Supervise and evaluate clinical staff in the PRP.• Assure efficiency and effectiveness in delivery of PRP services• Plan and conduct clinical and non-clinical staff meetings• Assure maintenance of PRP clinical case records• Assure staff compliance with COMAR policies, guidelines and regulations • Assure timely submissions of required reports• Participate in the hiring and credentialing of PRP staff• Assure accomplishments of agency goals and objectives• Function effectively as coordinator for the Treatment Planning Team and Treatment Review Team • Recommend changes in personnel policy and/or procedure to the agency

•Assess medical, educational, daycare and mental health needs of child during intake•Provide individual and group counseling for victims of child abuse/neglect•Provide individual or group counseling to adult survivors of child sexual abuse•Arrange to get vital records; arrange for medical appointments, as necessary•Assist residents in obtaining daycare and/or insurance for their children•Develop and maintain a resource list for children•Provide recreational, educational and therapeutic services for children at the shelter •Coordinate volunteer services related to the children’s program•Attend weekly staff meetings & treatment team meetings• Facilitate Student Sexual Assault Survivor support groups• Create and facilitate empowerment groups for adolescent girls

• Provided therapeutic intervention services to children, adolescents, and young adults using individual and group interventions and activities. • Provided education and support to parents of those in the Kids, Teens and Young Adults program.• Developed treatment plans

• Conducted interviews for related market research • Utilized Microsoft Excel and PowerPoint to create graphs from my collected data and organize the information into a slideshow. • Worked as the assistant editor for company newsletter.

•Worked with children and teenagers with emotional and behavior issues to develop appropriate life skills, such as: anger management, conflict resolution, boundary issues, identifying emotions, ect...•Planned and taught parent education groups

•Assisted with fundraising activities for Bowl for Kids Sake•Wrote Grants •Conducted interviews •Provided support to the Bigs/Little matches•Planned agency activities