Operations Lead
London, England, United Kingdom
- Overseeing day-to-day operations management duties, with 20 direct reports, through the development & execution of various retail portfolio optimisation strategies, with a specialised focus on delivering business objectives, monitoring brand KPIs, and continuously identifying process improvement opportunities.- Rapport and relationship building with all relevant stakeholders, relating to senior management, specialists, experts, and customers.- Engagement with targeted operational activities, utilising data analytics tools to ensure all store KPIs and performance targets are delivered.- Inventory management, collaborating directly with the merchandising team to monitor stock levels, with an emphasis on maximising full price sales in line with new season and product launches, while also conducting inventory reconciliation and loss prevention procedures.- Facilities management, with regards to maintaining a Grade II listed building for aesthetics and modern retail trade.- Implementation and adherence toward company regulations and protocols, in order to ensure that all company activities are operating at optimal efficiencies, while in accordance with health & safety best practice and COVID-19 guidelines during lockdown periods.