Lea Baker Email & Phone Number

Dubai, United Arab Emirates

• Excelled in customer service of a vastly diverse customer base across 6 continents. • Successfully interacted and worked with diverse multi-cultural and multi-lingual cabin crew from a cosmopolitan background of over 120 nationalities. • Provided customers in the Premium Class and Economy cabins with a standard of excellence in safety, first response, security and service.• Displayed excellent skill in handling and solving customer-related problems.

Seoul, South Korea

• Ensured excellent quality and customer care is delivered to every customer in the Economy Class cabin.• Displayed a highly professional and well-trained knowledge of in-flight services, safety, security, first response and customer handling skills.• Displayed awareness of Korean and other Asian cultures and service style.• Interacted and worked with Korean, Vietnamese, Chinese, Thai, Japanese, American and Filipino cabin crew.

Metro Manila

• Performed cabin safety checks, service and in-flight duties with confidence and expertise.• Ensured excellent quality and customer care to every customer during daily multi-sector short interval flights.• Performed as a lead senior crew member on certain destinations and managed a small group of cabin crew in short haul flights- responsible for the safety and security of the entire cabin.

Davao City, Philippines

• Performed administrative and clerical support tasks and served as a substitute executive secretary. • Successfully received customers, coordinated requests, scheduled meetings, and resolved inquiries in a timely manner.

Certificate In Culinary Techniques (Cookery & Patisserie), Culinary Arts

Bachelor Of Arts - Ba, Mass Communications