Lea Baker Email & Phone Number

Dubai, United Arab Emirates

• Excelled in customer service of a vastly diverse customer base across 6 continents.
• Successfully interacted and worked with diverse multi-cultural and multi-lingual cabin crew from a cosmopolitan background of over 120 nationalities.
• Provided customers in the Premium Class and Economy cabins with a standard of excellence in safety, first response, security and service.
• Displayed excellent skill in handling and solving customer-related problems.

Seoul, South Korea

• Ensured excellent quality and customer care is delivered to every customer in the Economy Class cabin.
• Displayed a highly professional and well-trained knowledge of in-flight services, safety, security, first response and customer handling skills.
• Displayed awareness of Korean and other Asian cultures and service style.
• Interacted and worked with Korean, Vietnamese, Chinese, Thai, Japanese, American and Filipino cabin crew.

Metro Manila

• Performed cabin safety checks, service and in-flight duties with confidence and expertise.
• Ensured excellent quality and customer care to every customer during daily multi-sector short interval flights.
• Performed as a lead senior crew member on certain destinations and managed a small group of cabin crew in short haul flights- responsible for the safety and security of the entire cabin.

Davao City, Philippines

• Performed administrative and clerical support tasks and served as a substitute executive secretary.
• Successfully received customers, coordinated requests, scheduled meetings, and resolved inquiries in a timely manner.

Certificate In Culinary Techniques (Cookery & Patisserie), Culinary Arts

Bachelor Of Arts - Ba, Mass Communications