Responsible for a portfolio of 11-13 Store Managers and their teams to deliver legendary customer service and develop talent in order to achieve sales, profit and operational excellence. • Created local strategies to increase customer visits and elevate brand loyalty. • Strong ability to lead team through change. • Created district implementation plans to support execution of company initiatives to achieve both operational excellence and business results. Followed up consistently to ensure accountability to plans. • Built strong relationships with customers to elevate brand love and sustain top customer service scores. • Facilitated successful training for 2 peer District Managers as a certified Training District Manager • Featured on “JobPostings.ca” Retail as a Career

Led teams of 15-45 partners to create an amazing environment for customers. Responsible for a diverse group of stores including drive-thrus, mall locations, kiosks and community stores. • Manager Coach Mentor (Store Manager Trainer) • Certified Classroom facilitator • Proven track record of elevating under-performing stores and sustaining results. • Dual store management assignments. • Ability to hire and inspire team leveraged for 2009 Alberta project assignment. • Peer leader with succession planning and partner development. • Manager of the Quarter Q1, 2010