Leamon Lowe Email & Phone Number

Lewisville, Tx.

Rancho Cordova, Ca.

Primary role as Enterprise Active Directory Administrator supporting 150 domains under VSP.Com’s network of companies including Hybrid Cloud environment of Windows 2008R2/Windows 2012R2 Active Directory Directory Services and Exchange 2013/2016 Online/Office 365, User\Object Identity Access Management in association with User Account Management. Secondary role as Sr. IT Consultant for Windows Active Directory in generation of Active Directory Automation of User On-boarding\Off-boarding processes and integration with other VSP security applications and processes. Automation of Office 365 mailbox account creation and multiple mail protocols via Windows PowerShell Scripting. Administration of Group Policy Processes where integration with PowerShell is required up to and including any automation additions to generate results through third-party applications integrated into Active Directory.

Mobile

Business Analyst and Engineering IT Systems – Assigned projects to develop or re-engineer current business system infrastructure and restructure into a newly structured Microsoft Cloud environment\infrastructure. This includes all applications and current production Infrastructure architecture re-designs for the assigned organization.

Oklahoma City, Oklahoma Area

Direct Administration of Enterprise Active Directory forests and additional server components including but not limited to Active Directory, SharePoint, SQL Server, Systems Center Essentials Suites and Office Communications Server/Lync Server. Applies patches to major subsystems and services, roles, and file system components within a Windows Systems environment and performs Operating System and patch testing on all changes prior to installation. Creates, Test and Executes approved GPO’s for implementation into new Active Directory domains. Advanced PowerShell Scripting in direct support of an Enterprise Active Directory environment to include domain migration and consolidation and automation. Monitors and reviews system logs and detect and troubleshoot problems. Writes technical Active Directory and OS documentation for the enterprise support teams. Controls system access and security aspects of critical systems. Works remotely to provide 24x7 support on critical systems. Demonstrates in day-to-day work adherence to security best practices and access control and security policies for internal domains including all linked Sites. Establishes and maintains suitable resource and performance monitoring on all systems. Establishes and maintains automated patching for all systems for which employee is responsible. Advocates for clients in service planning and deployment across the organization. Demonstrates day-to-day adherence with change control precepts and practices. Provides technical support and customer service directly to external partners and end users through ticketing system and periodically through screen sharing. Discovers and communicates potential service problems through identifying patterns occurring through trend analysis and customer reporting. Works efficiently with minimal guidance from Senior or Lead administrators.

Plano, Tx.

In direct support of CA Clarity PPM and integrated software to include Open Workbench, Microsoft Project and SharePoint technologies.

Allen, Tx.

Microsoft Windows Server Engineer, SQL database management and Implementation. In direct support of Windows Server/SQL Server, Telstrat Engage Contact Center Management, along with Cisco/Avaya Contact Center Suite, Norte, Mitel and Shortel phone systems management and implementation for Voice over IP solutions and network management processes.

Allen, Tx.

Management of 24x7 Production Application/Support Environment and 101 Windows/Unix based Mission/Business Critical applications directly related to Verizon/Frontier’s Core Business and Consumer Space, and direct Group Management leadership. Directly managed a team of Windows/Unix Administrators (28).Successfully completed the largest Telecommunications migration in history.

Allen, Tx.

Managed BAU functions for Verizon/Frontier front-end/back-end production environment comprised of two Tier II Support Teams; and maintain at least 95% application availability on a 24x7 basis. Assigned additional Application teams as re-organizations occurred. Duties included general management of teams responsible for administration and support of 2000+ production/disaster recovery servers and 101 applications. Duties also included system builds and implementations/decommissions, as well as all production migrations, upgrades, application updates and package update installations to production as well as monitor all applications for any undocumented risks/issues. On-Call Group Management and Lead Manager, Infrastructure Project Management from design to implementation, business reporting functions and processes, metrics reporting and trend analysis and evaluation of current environment for process improvements and upgrades.Managed and maintained Production ticketing system and managed all Production Installations/Certifications and permissions for support level access in the current environment. Attend/Manage all organization outages and/or Crisis Bridges for Mission Critical/Business Critical Applications. Continous review of the current production environment on a daily basis in conjunction with new technology and make recommendations to improve/optimize Retail Production Applications infrastructure. Direct Reporting to IT Directors and CIO’s of business functionality and make further recommendations to improve production quality and overall profitability. Ongoing Projects for the design and implementation of Server builds to support new application additions to the current Windows/Unix environment. Direct reporting of all projects within the current Directors organization, and make recommendations on all projects to fit the overall business need of currently supported and/or new applications.

Microsoft Windows Vista Business/Enterprise Support - Support included installation and setup, login issues, application events and system wide alert issues in an Active Directory environment, and other integration processes with various third-party applications. Handled tier II escalations and documented new issues via support knowledgebase. Handle tier II escalations and documented new issues via support knowledgebase.Mentor team members and peers with day-to-day issues involving customer needs and other internal business processes. Update internal tools and content to improve customer satisfaction.Environment: In direct support of all Microsoft Operating Systems and Applications for small to medium Enterprise Server SANs.

Provided Consulting Services for network migration from Samsung Server to a Windows Server 2003 with Exchange Server 2003 into root and local domains in an Active Directory environment, Symantec Server\Client Virus Support, Quest Monitoring\Reporting and Administrator Tools including InTrust and Spotlight on Active Directory and Exchange. Gained advance experience in Network Design and Architecture of Windows 2003\2000\XP and experience in Active Directory deployment for Enterprise environment, Consolidation of Exchange servers, including users and all related groups in a new domain. Analyzed Windows Management processes, replication and backup processes for Exchange and SQL Server, Cluster Administration and provided additional mentoring and documentation on other Administrative functions to Enterprise level Exchange and Windows Administrators. Some VB Scripting with Exchange in creation of group members and distribution/security group creation.

Consultant for Operations Manager 2007 design/implementation with SQL Server 2005 and testing in a mirrored SAN network. Systems Center Operations Manager Administration included key performance indicator monitoring, baseline gathering, threshold setting, health and performance monitoring, event analysis, audit collection and additional configuration changes including third-party Management Packs. SAN storage design/implementation in a mid-sized NOC for a new domain. Created SharePoint Portal monitoring site specifically for Operations Manager Reporting and weekly schedules for task completion. Additional knowledge of current IBM and Dell Hardware, SLA processes, Extensive knowledge of Enterprise Administrative functions including group security policies and permissions. Additional duties require ongoing training and knowledge of Visual Studio 2005 applications, SQL Server 2005 and Reporting Services integration.

Windows Server Support in various environments including Active Directory and Setup. MOM Support included SQL Server Management Pack, Exchange Server and IIS web-based applications. Support included login issues, database, system/application events, alert issues and setup, and performance reports. Managed users, perform health checks and problem reports, setup multiple tasks for processes in Active Directory Domain and Exchange Servers and clients. Performed cluster aware monitoring for specific databases and mailboxes and network alerting based on supported Service level agreements. Standard support included Windows Active Directory Environments and other integration processes with various third-party applications.

External Business Partner Support/Training on SAP based application in conjunction with Internet Security Acceleration Server in an Active Directory environment. Provided feedback on SAP based web interface and resolved partner related support issues and Consulting Services for network migration from Samsung Server to a Windows Server 2003 with Exchange Server 2003 into root and local domains in an Active Directory environment. Advanced knowledge of Microsoft Operations Manager 2005, Systems Management Server, Systems Center Operations Manager and Systems Center Configuration Manager included with Systems Center Essentials Suite 2007. Direct Consulting experience including Design/Implementation and Network Integration and Support. Other consulting services are provided on Symantec Server\Client Virus Support, Quest Monitoring\Reporting and Administrator Tools including InTrust and Spotlight on Active Directory and Exchange and additional database migration. Analyze Windows Management processes, Enterprise level security, replication and backup processes for Windows, Exchange and SQL Server Cluster Administration and provided additional mentoring and detailed documentation on other Administrative functions to Enterprise level Exchange and Windows Administrators.