• Prepare contracts (new engagements and /or renewals) for professionals, based on Contract Request Form (CRF).• Prepare offer letters for potential permanent staff appointments.• Prepare Agreement of Service for permanent staff appointments.• Prepare Notice of Contract Termination, letters.• Prepare any visa or bank related letters for staff / professionals.• Prepare Non-Disclosure/Teaming Agreements.• Annual COIDA Submissions.• Apply for Compliance required certificates. (APSO, PEA, UIF etc.)• Manage the company bank accounts.• Manage all the companies’ payments, daily, weekly, and monthly including Payroll.• Budget Administration and operation.• Assist with CFO Diary.• Annual WSP Submission.• Board meeting Minutes.• Support Annual EE reporting submission.• Manage supplier/Outsourced and banking relationships.• Account Management and payroll support.• HR Duties.• Company Policies.

• Prepare contracts (new engagements and /or renewals) for professionals, based on Contract Request Form (CRF).• Prepare offer letters for potential permanent staff appointments.• Prepare Agreement of Service for permanent staff appointments.• Prepare Notice of Contract Termination, letters.• Prepare any visa or bank related letters for staff / professionals.• Prepare Non-Disclosure/Teaming Agreements.• Annual COIDA Submissions. • Apply for Compliance required certificates. (APSO, PEA, UIF etc.) • Manage the company bank accounts. • Manage all the companies’ payments, daily, weekly, and monthly.• Mange the CEO and CFO diaries. • Annual WSP Submission. • Board meeting Minutes. • Mange the CEO Travel Arrangements. • Support Annual EE reporting submission. • Manage supplier relationships. • Account Management and payroll support. • HR support, templates, and company policies. • General Assistant duties.Promoted to another position within the Company.

• Collect calculate and enter data monthly on Pastel Payroll system.• Update payroll records (Bank details / personal details changes).• Assist with payroll calculations for potential new professionals/staff.• Capture new professionals/staff details on pastel payroll/Payspace.• Print payroll report to be reviewed and approved by the FM/FD.• Capture all leave data and do monthly reconciliations. • Distribute all payslips and remittances to staff/professionals.• Attend to staff/professional’s queries regarding payroll related matters.• Prepare Statuary recons and returns for submission (SARS, UIF, SDL).• Distribute IRP5’s. • Prepare contracts (new engagements and /or renewals) for professionals.• Prepare offer letters for potential permanent staff appointments.• Prepare Agreement of Service for permanent staff appointments.• Ensure duly signed contracts and /or letters are scanned.• Prepare Notice of Contract Termination, letters.• Prepare any visa or bank related letters for staff / professionals.• Ensure all the different contract templates for every type of engagement and every client is up to date and available on SharePoint.• Prepare Non-Disclosure Agreements.

• Provide a high-level administrative support.• All admin, record keeping, human resources, maintenance and other duties as requested by the CEO.• Maintain all permits up to date with Bookkeepers (BEE, Tax Certificate, ITAC, ICASA, NRCS).• Manage the second-hand Police permit and all requirements.• Keep track of shipments and handle any problems relating to customs clearances. • Assist in payroll matters. • Invoicing on Pastel Partner/Sage One.• Assist in Inventory Tracking. • Liaising with Clients. • Support the online ordering system. • Dealing with the courier company for delivery of phones. • Buying of General Office supplies and stationary maintenance.• Assist in cleaning and packaging phones.• Ordering of Icasa stickers/ Barcodes and anything associated in the packaging process. • Assist in working with the resellers. • Receiving phone shipments. • Capturing all phones in the system, grading and tracking of phones during the refurb process.

• Account management of customers and advise on trends and enhancements.• Provide sales function for new client meetings as requested by management.• Manage all systems related to customer information and databases.• Provide hands-on account management function to own delegated client base.• Be the single point of entry for the client.• Update and upkeep of customer specific settings and configurations on systems.• Advise the client on new market developments and mine the client for new business.• Train the client on all Integrat products and services.• Advise the client on internal operational processes. • Advise the client on operational processes assisted by the operational manager.• Advise client on market compliance requirements assisted by the compliance officer.• Advise client on technical solutions assisted by the technical manager.• Advise the client on customer care solutions assisted by the customer care manager.• Advise the client on all financial aspects assisted by the finance manager.• Facilitate any operational change requests or new setups through the operational administrator.• Test and sign off on new customer services.• Manage monthly account invoicing, both ad-hoc and system generated.• Manage client expectations.

• Arrangement of meetings. • Diary Management.• Taking minutes of Director/Board meetings.• Weekly collection of post.• Courier of documents.• Recon of Credit Card statements for CEO. • Cashing the petty cash cheque.• Managing maintenance on the offices. • Buying of General office supplies and stationary maintenance.• Ordering of office furniture.• Travelling on behalf of the company to collect/deliver packages.• Ordering of business cards for the company.• Sending gifts etc on behalf of the directors.• All Travel arrangements for the CEO (Flights, visa’s etc).• Arranging all month end/year end and team building events.• Management of personal property for the CEO. • Management of the Receptionist and Tea Ladies.• Anything personal required by the CEO. • Filing and General office duties.Promoted to another position within the Company to gain experience

• Working strictly according to ISO 9001 procedures as set out by company.• Working on AS400 and using e-mail on daily basis to control ordering of stock and many other aspects of sales department.• Ordering of stock & brochures (hardware sales).• Doing all MPP claims and follow-up on payouts.• Booking out of machines on dem account.• Typing of tax & proforma invoices.• Ensuring all the relevant paperwork is up to date with all contracts and that checklists comply with attached documents.• Balancing of sales figures every month.• Compiling monthly financial figures.• Maintaining dem list on a monthly basis.• Processing of all sales reps commissions.• Finance applications to relevant finance houses. • Sending all relevant documents to the finance house for discounting of deals.• Dealing with customer complaints.• Typing of quotations & letters.• Updating sales board on a daily basis as well as on an excel spreadsheet. • Updating the pricelist whenever needed.• Ensuring that all installation documents reaches the service department and relevant franchises.Promoted to another position within the Company to gain experience.

• Working strictly according to ISO 9001 procedures as set out by company.• Booking out of consumables to Inclusive CSA customers.• Selling back up toners to inclusive CSA customers.• Keeping the customer informed about any back orders.• Invoicing the relevant Franchises. • Loading the monthly meter readings on the system for billing.• Solving any meter reading problems that arise.• Manually invoicing major clients.• Solving the not in use list.• Checking all final reports of the meter readings with the Technical Manager.• Doing daily call survey’s of the calls done the previous day for customer satisfaction and statistical purposes.• Daily and monthly reports are complied of the daily call surveys.• Typing minutes of the weekly technical meeting.• Working closely with the warehouse staff to organise and ensure safe delivery of sold goods to various customers.• Making sure that things run smoothly in the sales department in order for customer satisfaction.

• Logging of calls daily on the AS400.• Logging calls off on the AS400.• Sending relevant paperwork required by Nashua Franchises.• Following up with customers on the repair of their machines.• Assisting the parts coordinator.• Liaising with the technical Manager/Supervisor when a problem would arise.• Overseeing the technicians for customer satisfaction.