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Andrew Sandford is listed as Continuous Improvement Director at WE ARE BPR LIMITED, a company with 1 employees, based in Torquay, England, United Kingdom. AeroLeads shows a work email signal at blueyonder.co.uk and a matched LinkedIn profile for Andrew Sandford.
Andrew Sandford previously worked as Continuous Improvement Director at Director Of Improvement - We Are Lean And Agile and Director at We Are Bpr Limited. Andrew Sandford holds Mathematics; Statistics, Economics And Physics from Torquay Boys Grammar School.
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I am the founder of We are Lean and Agile. We make CONTINUOUS IMPROVEMENT easy for YOUWe help you develop YOUR capability to deliver IMPROVEMENT in a FASTER, more EFFICIENT, more EFFECTIVE and ENGAGING way.We founded the company when we came across an amazing platform for continuous improvement that wasn’t used in the UK. The aim was to bring productivity tools and techniques to the UK and specifically (at that point) Public Sector. We have a PUBLIC SECTOR ETHOS to deliver QUALITY and VALUE at the RIGHT PRICE. We don’t want to do the work for organisations we want to give the tools techniques and training/coaching to allow you to create SUSTAINABLE CONTINUOUS IMPROVEMENT CAPABILITIES in your ORGANISATION. The continuous improvement platform provides a tool to help you map, model and improve your processes continuously. It saves time for your analysts, helps you understand your process costs, identify and quantify benefits of change and understand the business case. The tool provides powerful analysis and collaboration tools and even gives you functionality to create your digital process handbook for all of your processes. It reduces the need for large numbers of highly skilled business analysts and enables you to embed and train all staff to be able to map and continuously improve. It also speeds up delivery by removing the waste in the process improvement process.Still not convinced we give a free trial with free 'Get Started' training.Give it a go you have literally nothing to lose!I have coming up to 20 years Public and Private Sector experience in delivering improvement projects and programmes in change, improvement and technology. Love talking about continuous improvement.Contact us for more information https://weareleanandagile.com/about-us/contact-us/ or email sales@weareleanandagile.com
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United Kingdom
ICT consultancy, business analyst, BPR, and project management. UK partner for distribution of ENGAGE Lean Process Modeller www.weareleanandagile.com
Director We are BPR Limited offer Lean and Transformational Consultancy specialising in Public Sector
Plymouth, United Kingdom
Responsible for delivering the new Digital Platform project. Implementing the Firmstep suite of products to deliver a completely new website following GDS standards, self-service, CRM, back office and online processes to transform the way Plymouth transacts with its customers. Delivering complex integrations and business rules within forms and process to.
Croydon, United Kingdom
Managing multiple projects within the Digital and Enabling Programme including defining the Forms and Process Strategy, Staff Portal and Process Automation projects.
Plymouth, United Kingdom
Employed as a consultant to lead Digital transformation projects using the newly released forms and process platform. Included within the platform is both online account functionality and an integrated CRM. Responsibilities of the role include development of the tool, development of the BPM approach, managing digital transformation projects, leading BPM.
Bristol
Leading multiple projects including the roll out of Alfresco electronic document and records management system (EDRMS). Taking over a stalled project; reviewing existing deliverables; budget; plan and approach to redesign the future phases. This involves management of multiple concurrent projects; third party suppliers; internal project team members and a.
Llandrindod Wells, United Kingdom
Initial 12 week contract extended by 7 months providing project management and business analyst support to Paperless Powys programme.
Llandrindod Wells, United Kingdom
Temporary 12 week position supporting Paperless Powys project implementing Civica W2 document management system.
Management of two teams delivering projects supporting the Council's transformation programme. The largest team being the Civica Support team responsible for the corporate roll out of: the Civica electronic document management (EDMS) and on-going support and development for existing users; system administration of the Contact Centre telephony together with.
Required to build and develop teams of both front facing and back office advisors within a challenging environment. Driving forward the positive impact of change towards a vision of a "customer first" attitude and second to none customer service satisfaction initially as a pilot project in the exchequer and benefits division and subsequently as part of a.
Required to build, manage and support a team implementing the Comino EDMS system in initially the Benefits section and then within Council Tax and Business Rates sections. Responsible for process mapping, workflow design, designing performance reporting and targets within the new paperless environment. Reporting to the project manager on progress and.
Managing new entrants and existing staff to make ongoing good progression, meeting individual learning and career development needs. Ensuring that team members had a clear understanding of the company's values and behaviours, and the targets that were expected. This was achieved through regular team and 1:1 meetings with personal coaching that, on a team.
A dual role including: work allocation; performance management; coaching, and complex and important assessments of benefits (prosecution, appeals, complaints etc). Able to demonstrate abilities in building effective relationships with customers, creating trust and a positive image of the benefits section. Dealing with very stressful situations and liaison.
Dealing with customers as their first point of contact in all relations of benefit assessments. Responsible for assessing benefit entitlements valued at over £1 million per annum.Knowledge of IBS open system, Word, Excel, Outlook systems as part of day to day role.Strong customer service skills and performance developed and rewarded.
Responsible for periodic reviews of customers benefit claims dealing with changes in entitlement, overpayments and recovery following strict legislative requirements.
Responsible for verification of customer's new benefit claims to ensure evidence provided is sufficient to assess a customer's entitlement to benefits.
Joined the council working in the benefit section post room ensuring accurate delivery of post to files and officers. Volunteered to work on the front line dealing with customers and their enquiries.Strong customer service skills and performance developed and rewarded.
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Andrew Sandford works for WE ARE BPR LIMITED.
Andrew Sandford is listed as Continuous Improvement Director at WE ARE BPR LIMITED.
AeroLeads has found 1 work email signal at @blueyonder.co.uk for Andrew Sandford at WE ARE BPR LIMITED.
Andrew Sandford is based in Torquay, England, United Kingdom while working with WE ARE BPR LIMITED.
Andrew Sandford has worked for Director Of Improvement - We Are Lean And Agile, We Are Bpr Limited, Plymouth City Council, Croydon Council, and Goss Interactive.
You can use AeroLeads to view verified contact signals for Andrew Sandford at WE ARE BPR LIMITED, including work email, phone, and LinkedIn data when available.
Andrew Sandford holds Mathematics; Statistics, Economics And Physics from Torquay Boys Grammar School.
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