- successfully achieved sales target and make the voice business start running in 9 months - over-achieved the sales target on the year 2 and clean up the history issues- expanded the business to LATIN and interconnect with most of Tier 1 carriers - enhance the company image to the new regions

- Key account management of a portfolio of 30 existing international interconnect partners (carriers & operators) that includes coordination, negotiation of rates, bilateral negotiations on behalf of the company.- Generating around $40k in margin on a monthly basis.- Generating around 700 thousands revenue on a monthly basis.- Maintaining and developing relationship with Tier 1 companies such as TELUS, ITalk Global, China Telecom, KDDI and many others.- Devising sales strategies catering frequently market changes to maximize gross margins.- Working closely with Finance department for debt risk management.

- Developing strong customer relationships at required levels across the customer’s organization and facilitate liaisons with virtual teams to ensure success in contract closure and complex negotiations- Managing new and existing customer relationships involving bilateral negotiations, installations, conflict resolution & escalations, fraud management, etc.- Developing accounts to proactively grow the business through identifying new opportunities- Lead strategic sourcing initiatives to help reduce costs to top international destinations

- Successfully managing 36 team members to sufficiently operate a 158 seating fine dining facility- Working closely with Executive Chef to present more than 60 dishes menu.- Provided excellent guest satisfaction and increased productivity standards by utilizing available resources- Maintained safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures

• Prepared and executed room reservations, requests, changes, and cancellations • Responsible for providing guests with a warm and comforting welcome• Organizing, confirming, and processing all guest check-ins and check- outs• Demonstrated professional etiquette in managing multi-line phone system

Five Star Hotel

Organized orientations, manage applications system for foreign students Interpreter for students inquiring into International Student Program