Leandra Jackson Email & Phone Number

• Assist the Human Resources recruiting team in talent management by reviewing applications, conducting interviews, participating in the hiring and onboarding process• Review documents for completion and accuracy• Maintains records of staff, orientation, and meetings as directed by human resource policies and licensors• Conduct program audits to ensure compliance with state licensing requirements, and to identify areas of improvement and effectiveness• Manage programs of seven schools and 35 staff members by coordinating work activities, monitoring and evaluating performances, and conducting monthly meetings to communicate objectives to increase productivity• Utilize office automation systems, such as G Suite and Microsoft applications to schedule appointments, maintain and update calendars, create monthly newsletters, and send communication to staff and clients• Develop and conduct training and professional development plans• Maintains weekly financial control system of over 400 accounts through an accounting and tracking system to review enrollment, attendance, payments, deposits, and tuition• Obtain fiscal responsibility and records management by maintaining a budget to support office and program needs per company standards and state licensing requirements• Utilize human resource management software to manage staff's time, time-off requests, and attendance

· Research company policy and licensing standards to present in trainings· Develop training for regional staff· Conduct new hire orientations· Supervise, provide training, and implement new policies, procedures, and methods· Review and approve timecards· Address and resolve client and staff concerns· Create and maintain human resource documents including performance evaluations, attendance files, and client files· Page 1 Plan daily written communication and reports to clients, such as payment reminders· Manage site operations to comply with state licensing regulations· Provide program support in a fast pace high-pressure environment

Woodbridge

· Created and edited videos for promotional content on social media platforms· Created promotional campaigns for auditions and performance information on social media platforms, such as Facebook and Instagram· Maintain company social media channels· Design logos· Create marketing plans for upcoming performances

• Create and update various reports • Create and maintain filing systems• Maintain the center’s website• Audit background checks• Proofread and edit documents• Receive and transfer phone calls• Train new hires • Explain policies procedures to potential applicants • Provide exceptional customer service that builds trust with clients• Provide verbal and written communication with children’s parents or guardians

• Provided clerical support in a fast pace high pressure environmento Created and updated various reportso Photocopyingo Filing recordso Faxingo Receiving phone calls• Prepared, maintained, and reviewed expense reports • Managed a budget to procure office supplies and equipment • Independently planned and conducted staff meetings• Created and maintained human resource documents including performance evaluations, and attendance files• Performed daily written and oral communication, reports to parents• Independently managed accounts receivable• Operated a personal computer using Microsoft Word Processing, Excel, and Power Point to create newsletters and lesson plans• Coordinated and evaluated all activities within the organization

• Greeted parents as they entered the program area• Developed lesson plans• Managed program area and assigned group activities• Observed, recorded and reported significant individual and group behavior

• Assisted in coordinating and evaluating program activities• Observed, recorded, and reported significant individual and group behavior

• Maintained dressing rooms• Inventory Control • Received, opened, unpacked and issued sales floor merchandise• Stocked sales floor with new and transferred merchandise• Organized merchandise• Answered customers' questions about merchandise and advised customers on merchandise selection• Assisted customers with merchandise selection• Informed customers of store sale promotions

• Supervised students in classrooms• Enforced administration policies and rules governing students

• Inventory control• Stocked shelves, racks, cases, bins, and tables with new and transferred merchandise• Organized merchandise• Provided assistance to customers on products and services

Bachelor Of Arts - Ba, Communication And Media Studies

Associate'S Degree, Social Sciences