• Direct, plan, organize, and implement Psychosocial Rehabilitation activities and manage the day-to-day operations within the Clubhouse Program to engage individuals with mental health diagnosis.• Provide systems that assist mental health consumers in identifying their own strengths and needs to progress to mental health recovery though supported employment, education, socialization, skill development, and housing services. • Work in conjunction with case managers and area providers to develop, implement, document, and monitor progress or lack of progress of the members within the clubhouse. • Hire, train, and supervise program staff, volunteers, and interns• Manage the IPS grant which includes recruitment, onboarding, supervision, budget oversight, and submission of quarterly reports• Act as on call to individuals in crisis or emotional distress. Provide de-escalation or referral to appropriate services necessary. • Manage a small caseload of individuals assisting them with Recovery Plans and achieving set goals.

Facilitate access to mental health services to persons inquiring, professionals, and agencies referring persons utilizing the hospital and community-based continuum of care.Present in a professional, caring and understanding manner to persons inquiring of assistance and committed to help the individuals(s) connect to resources needed via hospital programs or other resources in the community.

Managed and oversaw the day-to-day activities and program planning for Mental Health Supportive Housing Services, Long Term Care Case Management services, Tennessee Move Initiative- intensive community based services, Lighthouse Peer Support Center,Building Stable Lives program, and The Homeless Response Team.

As a BSL Life Coach my job was to focus clients on achieving goals in education and employment, housing, health, and access to life's basics.

•Responsible for the implementation and monitoring of daily activities for clients involved in the Supportive Housing Program, •Responsible for ensuring the safety, welfare, and direct supervision of all clients. •Encouraged client involvement, builds upon individual strengths, and emphasizes recovery-based concepts.•Conducted psycho-educational groups on living skills

• Supervised a team of 6 case managers• Lead and coordinate weekly meetings• Coordinate bi-weekly meeting with case management team to ensure their documentation and paperwork is completed in timely manner• Worked in clinic setting to get incoming clients paperwork updated and assisted with any other needs of clients or staff in clinic • Maintained a caseload of 20 mild to severe mentally ill clients• Documented meeting with clients and transport clients to medication management appointments• Coordinated care with therapist, medication prescriber, and primary care providers• Completed treatment plans, crisis plans, Daily living activities (DLA) with each Ct every 6 months

• Managed caseload of over 35 mild to severely , persistent mentally ill clients in both clinical and home-based settings• Coordinated multiple services and resources to best serve the client• Documented meeting with clients and transport clients to medication management appointments• Coordinated care with therapist, medication prescriber, and primary care providers• Completed treatment plans, crisis plans, Daily living activities (DLA) with each Ct every 6 months• Focused on individuals strengths, needs, and preferences drives goal attainment and service planning

• Provided direct service and coordination to the frail and at-risk elderly/ disabled residents of CHA.• Developed appropriate plans of care focused on assisting residents to remain in their homes as long as possible.• Linked residents to community resources that are beneficial to their needs.• Provided an environment that supports constructive feedback on performance to assigned mentees.• Completed six month Leadership training through the NICG program from June 2017-November 2017

• Provided treatment and support to help patients recover from addiction or modify problem behaviors.• Advised patients who suffer from drug addiction and other behavior problems.• Helped patients develop treatment goals and plans• Reviewed recommend treatment options with patients• Helped patients develop skills and behaviors to recover from addiction• Worked with patients to identify behaviors or situations that interfere with their recovery• Referred patients to other resources and services, such as job placement services and support groups.