Leandra Robichaud Email & Phone Number

Kennebunk, ME

Responsible for managing the front office and front office staff for a busy Accounting Firm working closely with multiple CPAs and support staffEnsures the front office staff is properly trained in standards, policies, and procedures while conducting themselves in a professional manner with all clientele and provides coaching and guidance to ensure maximum.

Kennebunkport, ME

12 Spring Street, Kennebunkport, Maine

• Under the direction of the Owner/Publisher duties included but were not limited to the following:
• Coordinated sales presentations and appointments and tracked schedules and deadlines with both domestic and international accounts/distributors.
• Performed various administrative duties such as drafting cover letters, initiating mailings, managing various excel spreadsheets for accounts, creating PowerPoint presentations for top accounts and sales conferences.
• Communicated with distributors, vendors, and buyers on products/orders to meet shipment deadlines. Performed online research to develop prospects and leads for potential sales opportunities with local and national.
• Maintained accurate account contact information, book inventory, stock, and office supplies.

127 Whites Path South Yarmouth, MA

• Responsible for providing high level administrative support to the President/CEO, with an additional support to the Director of Marketing and Development.
• Coordinated and maintained executive office administrative functions, including preparing materials for Board meetings; taking minutes of Board Executive, Leadership and Executive meetings; acted as liaison for.
• Answered/screened phone calls; answered correspondence; maintained President’s calendar by scheduling and/or planning meetings for the Board, Executive and Leadership Teams, arranged conference calls, Go-To-Meetings.
• Maintained agency website and assisted in the creation of e-news and quarterly newsletters via Constant Contact, updating marketing materials as needed.
• Managed Giftworks and Greater Giving databases by maintaining accurate records; developed and prepared timely and accurate financial reports, donor and prospect lists. Reconciled monthly reports with Accounting.
• Assisted in planning, implementation and reconciliation of agency special events.

Wellfleet, MA

• Under the direction of the Director of Development, responsibilities included but were not limited to the following:
• Maintained and managed confidential donor and prospects database, prepared database reports, mailing lists, and gift acknowledgements, initiated and edited correspondence. Managed preparation of direct mail fundraising.
• Provided support including meeting minutes and agenda for the development committee, capital campaign and all event committees
• Assisted in planning and execution of agency fundraising events
• Supported communication and marketing initiatives. Managed website and other social media communications, wrote press releases, Constant Contact e-blasts, website and ad copy and produced other organizational.
• Ordered supplies for administration building and staff.

Westfield, MA

• While working with the CEO, Board of Directors, Development Committee, staff and volunteers, designed and implemented the agency's development plan, monitored results and evaluated effectiveness.
• Represented the agency in the community as a leader of the Carson Center development team.
• Assisted Board Members, CEO, staff and volunteers to identify, cultivate and solicit charitable gifts, including prospect research
• Provided staffing to development committees, events committees, recruited and trained all volunteers.
• Maintained development databases, reports, and enhanced use of database to meet agency needs. Ensured all gifts were deposited, recorded and acknowledged correctly and in a timely manner. Reconciled General Ledger and.
• Worked with accounting department in tracking agency grants, income and expenses and staffing hours associated with grants. Posted expenses and receipts to grant tracking system and acted as a liaison to program staff.

• Provided a varied range of administrative services which supported the Executive Director, Development Director, Human Services Coordinator and Board of Directors.
• Maintained highly confidential agency information via computer files, policies and procedures and human resource related files. Performed clerical tasks such as faxing, copying, posting mail, advertising via newspaper.
• Created and maintained agency templates and forms for stationery, business cards, etc.
• Composed and/or completed correspondence, contracts, RFRs, prepared mailings for distribution, typed, edited, and finalized special projects, grant applications, and other documents.
• Created monthly agency staff newsletter. Maintained office equipment and supplies.
• Planned special staff events such as annual meeting dinner and all-staff meeting picnic. Assisted in planning annual agency events.

• Provided sales and marketing support from home office environment for outside business manager and 1099s in the Virginia, Delaware, Washington D.C. and Maryland territory. Total territory sales for 2003 were in excess.
• Interfaced with end-user customers and distributors requiring strong verbal and written communication skills
• Coordinated all sales within specific geographic territories that were not covered by outside business manager. This area represents full selling from inception to close not in a face-to-face situation.
• Quoted pricing, wrote contracts, coordinated end-users with distributors with complete responsibility of internal "set-up" of new customer. Customers to include: distributors, hospitals, health centers, O & P shops.
• Coordinated internal functions of sales within the company, i.e. contract administration, renewals, deletions, additions of products etc., with contract administration and Health Care Systems.
• Provided specific customer base all new product roll-outs, ordering information, price changes, as well as policy and procedures changes.

Bachelor Of Science (B.S.), Leisure Studies And Resources

Transfer, Early Childhood And Special Education