Leandre Brown Email and Phone Number
Leandre Brown work email
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Leandre Brown personal email
Leandre Brown is a Information technology professional at Mastercard. He possess expertise in sales, team leadership, networking, troubleshooting, telecommunications and 7 more skills.
Mastercard
View- Website:
- mastercard.us
- Company phone:
- 1800 689 562
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Network AnalystMastercard Jul 2018 - PresentPurchase, Ny, Us
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Technical Support/Customer ServiceConvergys Jun 2015 - Jan 2016Answering phones employing great customer service/technical support Reading notes Displayed by the services performed before me Troubleshooting with the costumers to resolve issue Directing calls to the accurate places to receive the best help Using great costumer service to resolve the issue in a timely manner Accessing remote support to resolve software issue, or device issue password resets email issue (setup, resets, basic troubleshooting etc) Resolve billing issues/Answering billing questions Seals
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Service ManagerJiffy Lube Aug 2014 - May 2015Greeting Guest Giving working knowledge of products and services Advising the guest of the best service for them Managing other employees for top services Sales
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Associate Customer Operations SpecialistMastercard Oct 2014 - Jan 2015Purchase, Ny, UsProvide operational and technical support for customers analyzing a wide variety of issues Determine needed actions, and follow through to resolution Interact with customers to provide information in response to inquiries about products or services Handle and resolve customer issues via telephone and electronic communications (e-mail/chat/SMS). Serve as focal point for customer issues, concerns and requests for enhancements Capture detailed and accurate information about issues, concerns, and enhancements
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It Helpdesk/Customer ServiceElsevier Mar 2014 - Jul 2014Resolve customers’ service or technical issues via phone/email/chat Refer unresolved customer inquiries to designated departments for further investigation Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken Provide Outstanding customer services in a professional and timely manner for best end result Working with other representatives during debrief to find more efficient was to resolve issues
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It/AssetsMercy Hospital Jan 2014 - Mar 2014Finding configuration pages Locating ports Help with wiring Identifying all asset on site Labeling assets on site
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Car HopSonic Drive In Inc Apr 2010 - Jan 2013Landscaping Delegate positions for the day Entertaining services on skates Identifying customer needs and presenting appropriate company product and service offered
Leandre Brown Skills
Leandre Brown Education Details
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Itt Technical Institute-ArnoldComputer Systems Networking And Telecommunications -
Itt Technical Institute-ArnoldAssociate'S Degree
Frequently Asked Questions about Leandre Brown
What company does Leandre Brown work for?
Leandre Brown works for Mastercard
What is Leandre Brown's role at the current company?
Leandre Brown's current role is Information technology professional.
What is Leandre Brown's email address?
Leandre Brown's email address is le****@****gys.com
What schools did Leandre Brown attend?
Leandre Brown attended Itt Technical Institute-Arnold, Itt Technical Institute-Arnold.
What skills is Leandre Brown known for?
Leandre Brown has skills like Sales, Team Leadership, Networking, Troubleshooting, Telecommunications, Call Centers, Windows, Cloud Computing, Wireless, Customer Service, Computer Hardware, Information Technology.
Who are Leandre Brown's colleagues?
Leandre Brown's colleagues are Chaitanya Chauhan, Deepthi Guntupalli, Cian Hackett, Colleen Hespeler, Tomasz Witek, Sanjana D., Craig Peters.
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