Leandre Brown

Leandre Brown Email and Phone Number

Information technology professional @ Mastercard
Einsteinring 35 85609 Aschheim, München
Leandre Brown's Location
St Louis, Missouri, United States, United States
Leandre Brown's Contact Details

Leandre Brown personal email

n/a
About Leandre Brown

Leandre Brown is a Information technology professional at Mastercard. He possess expertise in sales, team leadership, networking, troubleshooting, telecommunications and 7 more skills.

Leandre Brown's Current Company Details
Mastercard

Mastercard

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Information technology professional
Einsteinring 35 85609 Aschheim, München
Website:
mastercard.us
Company phone:
1800 689 562
Leandre Brown Work Experience Details
  • Mastercard
    Network Analyst
    Mastercard Jul 2018 - Present
    Purchase, Ny, Us
  • Convergys
    Technical Support/Customer Service
    Convergys Jun 2015 - Jan 2016
    Answering phones employing great customer service/technical support Reading notes Displayed by the services performed before me Troubleshooting with the costumers to resolve issue Directing calls to the accurate places to receive the best help Using great costumer service to resolve the issue in a timely manner Accessing remote support to resolve software issue, or device issue password resets email issue (setup, resets, basic troubleshooting etc) Resolve billing issues/Answering billing questions Seals
  • Jiffy Lube
    Service Manager
    Jiffy Lube Aug 2014 - May 2015
    Greeting Guest Giving working knowledge of products and services Advising the guest of the best service for them Managing other employees for top services Sales
  • Mastercard
    Associate Customer Operations Specialist
    Mastercard Oct 2014 - Jan 2015
    Purchase, Ny, Us
    Provide operational and technical support for customers analyzing a wide variety of issues Determine needed actions, and follow through to resolution Interact with customers to provide information in response to inquiries about products or services Handle and resolve customer issues via telephone and electronic communications (e-mail/chat/SMS). Serve as focal point for customer issues, concerns and requests for enhancements Capture detailed and accurate information about issues, concerns, and enhancements
  • Elsevier
    It Helpdesk/Customer Service
    Elsevier Mar 2014 - Jul 2014
    Resolve customers’ service or technical issues via phone/email/chat Refer unresolved customer inquiries to designated departments for further investigation Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken Provide Outstanding customer services in a professional and timely manner for best end result Working with other representatives during debrief to find more efficient was to resolve issues
  • Mercy Hospital
    It/Assets
    Mercy Hospital Jan 2014 - Mar 2014
    Finding configuration pages Locating ports Help with wiring Identifying all asset on site Labeling assets on site
  • Sonic Drive In Inc
    Car Hop
    Sonic Drive In Inc Apr 2010 - Jan 2013
    Landscaping Delegate positions for the day Entertaining services on skates Identifying customer needs and presenting appropriate company product and service offered

Leandre Brown Skills

Sales Team Leadership Networking Troubleshooting Telecommunications Call Centers Windows Cloud Computing Wireless Customer Service Computer Hardware Information Technology

Leandre Brown Education Details

  • Itt Technical Institute-Arnold
    Itt Technical Institute-Arnold
    Computer Systems Networking And Telecommunications
  • Itt Technical Institute-Arnold
    Itt Technical Institute-Arnold
    Associate'S Degree

Frequently Asked Questions about Leandre Brown

What company does Leandre Brown work for?

Leandre Brown works for Mastercard

What is Leandre Brown's role at the current company?

Leandre Brown's current role is Information technology professional.

What is Leandre Brown's email address?

Leandre Brown's email address is le****@****gys.com

What schools did Leandre Brown attend?

Leandre Brown attended Itt Technical Institute-Arnold, Itt Technical Institute-Arnold.

What skills is Leandre Brown known for?

Leandre Brown has skills like Sales, Team Leadership, Networking, Troubleshooting, Telecommunications, Call Centers, Windows, Cloud Computing, Wireless, Customer Service, Computer Hardware, Information Technology.

Who are Leandre Brown's colleagues?

Leandre Brown's colleagues are Chaitanya Chauhan, Deepthi Guntupalli, Cian Hackett, Colleen Hespeler, Tomasz Witek, Sanjana D., Craig Peters.

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