Leandro De Felippe Branquinho Email & Phone Number

Indaial, SC, BR

Blumenau, Santa Catarina, Brasil

+ Suporte nível 2/3+ Aplicação de GMUD para clientes estratégicos+ Suporte na camada de acesso (Citrix, RDWeb e TSPlus)+ BOC (Business Operation Center) - Monitoramento e otimização contínuos

Blumenau E Região, Brasil

ITILCustomer support (cloud infrastructure, on-premise and Senior technology products);Analyze incidents and requests for tickets, looking for evidence to support the identification of the root cause.Monitoring Cloud servers (IBM, AWS, Azure, Oracle) using Zabbix and Grafana systemsInstallation and update of Senior systems.Analysis and Support on Microsoft.

Blumenau E Região, Brasil

• Scrum Framework
• Analyze incidents and requests of calls, seeking evidence to subsidize the RCA identification, applying script to simulations in the database and / or test environment to be sure of the error, doubts or irregularities.
• Inform the user of the status of the service and open the tasks in the system to the development area when identifying system errors for the correct… Show more
• Inform the user of the status of the service and open the tasks in the system to the development area when identifying system errors for the correct corrections.
• Issuing service reports, reconciling recorded and recorded hours, compiling management information to provide information on the results of the support process.
• Perform simulations in the environment to reproduce the incident, in order to guide the client \ user.

Blumenau Area, Brazil

• Financial management (CAP, CAR, COB, Treasury)
• Billing (issuance of invoices, GNRE and taxes)
• Foreign exchange contracts, exchange closing, currencyInternational
• Cost management of imported products
• Cash flow control, input / output prediction
• Supply contracts

São Paulo

• Main activities developed:Accounts Receivable and Customer Relationship
• Analysis of financial position, payments, prepayments, payments and renegotiations
• Default, INCC-DI, IPCA and IGP-M, Interest and PRICE / SAC Table
• Generation, sending and re-sending of tickets, returned checks, distract, assignment of right
• Monthly invoicing and monitoring of monetary correction indexes
• Relationship with Clients (active / receptive service)

São Paulo

Main activities developed: Billing and Accounts Receivable Control of hours for payment of professionals (Dashboard), customer service, reports and integrations, estimate of receipt, billing control and profit distribution, assistance to branches in Brazil and abroad, analysis of receipts and financial costs, lower tickets and bank payments. Issuance of.

São Paulo

• Sale and after sales of parts and services.
• Financial management of allocated resources and projects.
• Control of hours for payment of professionals and payments of company bills.
• Assist in the execution of maintenance plans, equipment, programs, computer networks and operating systems
• Elaborate, update and maintain the technical documentation necessary for the operation and maintenance of computer networks,

São Paulo

• Perform the tasks and administrative routines of the unit (organization and maintenance of the archive and material cabinet, organization of the service and office space, telephone service and contact, typing of.
• Assist in the control and management of financial resources of the unit (collection of receipts and copies, separation and routine payment of securities in banks).

Pós-Graduação Lato Sensu - Especialização, Cloud Computing, Aprovado

Objetivos Específicos: Capacitar o discente sobre as principais ferramentas de computação em nuvem. Desenvolver uma visão profissional.

Bachelor Of Information Systems, Information Technology

Aircraft Maintenance Technician, Aeronautics/Aviation/Aerospace Science And Technology, General

Formação em Grupo Básico Formação em Grupo Moto Propulsor Formação em Células de Aeronaves