• Following precise instructions to ensure the accurate fabrication of lenses according to customer prescriptions.• Maintain optical laboratory equipment.• Work in a fast-paced environment, multitasking.• Adhering to safety protocols and regulations to ensure a secure working environment.• Collaborating with other team members to optimize production processes and meet production targets.• Conduct regular inspections of equipment and machines and perform routine calibrations and maintenance procedures.• Troubleshoot and correct minor errors in equipment and machinery• Complete procedures for surfacing the lenses based on work orders.• Conduct the use of laboratory machinery to block, polish, mark, and clean the lens as per the following prescribed instructions• Manual cleaning and deblocking lenses as necessary• Identify and develop standards, procedures, and health and safety measures• Identify defects/damages and report to Surfacing Manager• Assist in setting up and conducting experiments, tests, analysis, and compiling records• Clean equipment, machines, and workspaces regularly.• Utilizing ERP software, accept inbound shipments and confirm the accuracy of the items received to packing slips or purchase orders.• Utilizing ERP software, prepare outbound shipments by selecting, packaging, and labeling items by shipping specifications and customer orders.• Matching of packing slips to invoices.

• Receive and store stock• Prepare customer orders and package them• Load boxes onto trucks for shipping• Use scanners to read barcodes on boxes• Solve problems according to on-screen warnings and follow instructions for some tasks

• Proactively identified opportunities for customers to improve their banking experience and suggested suitable products and services offered by the bank. The credit portfolio grew from $3.7M to $7.9M in two years.• Customer service.o In person, by phone, chat, and app. Register customer service data in the CRM software, creating history, with the respective necessary returns within the agreed deadline.o Through respect and authenticity, I developed strong relationships with my clients and gained their trust. I received the "Excellence in Customer Service" award in this connection.o Communication: Listen and understand the customer's needs, present possible solutions to their problems, and provide clear and precise information, both verbally and in writing, following the bank's policies.o Work ethic: Serve customers equally, providing the same solutions to everyone regardless of demographic group, demonstrating tact, diplomacy, and professionalism.o Discretion and confidentiality - I work with restricted information, to which only the client should have access.• Administrationo Editing contracts with attention to detail, both when checking documents and when entering data.o Preparation of Excel spreadsheets, extracting data and customized reports for leadership.o Cashier, keeps a precise record of all sales transactions. Handling cash, checks, debit, and credit cards.• Teamwork and knowledgeo Collaborated within a team to achieve departmental goals and meet demanding deadlines.o Trained team members.o Worked with numbers, software, and applications demonstrating ease in using computer systems.o Investigation of financial transactions to identify fraud risks.

• Managemento Involvement in the strategic planning process of the organization;o Management of administrative, financial, and human resources, participating in the supervision and allocation of tasks to the participating staff; o Creating and managing a budget while taking realized x budgeted into account; o Monitoring and management of area costs; o Information management for strategic decision-making, including the development of intricate spreadsheets for the analysis of various financial and economic scenarios; o guiding working groups and providing team training;• Administrationo Reception, scheduling calendars, managing emails, printers, scanning, photocopying, and archiving (physical and digital) mail distribution.o Travel planning, reservations, purchases, accountability.o Booking space for meetings, arranging supplies, inspecting content, supplying meals, and offering all other assistance required to host events and gatherings.o Miscellaneous administrative services.• Financialo Accounts payable and checking purchase orders with items received. o Accounts receivable, billing, collection of defaulters.o Conciliation and reporting conference and control.o Cash reports, daily deposits, and financial statements. o Accountability conference and travel reimbursement.• HRo Closing of hours worked report.o Support accounting and employees on income tax.o Announcement of vacancies and pre-selection of resumes.• Data and reportso Various data entry activities on platforms and software (ERP and CRM) following the policies.o Effectively analyze, create, and prepare a variety of documents, reports, presentations, and packages in an accurate and timely manner.o Extract data, build Excel sheets, and reports. • Teamwork and knowledgeo Collaborated within a team to achieve departmental goals and meet demanding deadlines.o Trained team members.o Worked with numbers, software, and applications demonstrating ease in using computer systems.

• Quotation and purchase of radiology clinic equipment and IT equipment, controlling inventory. • Ordering and stock control of supplies related to the clinic (chemicals, films, trays, etc.) and office supplies (stationery/office supplies). • Accounting for stock and expenses by balancing purchase requisitions, purchase orders, invoices, receiving slips, and sales records; keeping an accurate database of inventory products and current prices. • Arranging for couriers, planning, and monitoring, looking into transaction data that is missing, and monitoring and following up on action items. • Support in the sterilization of instruments, calibration, and exchange of chemicals used to develop the X-ray. Support the preparation of reports for health authorities. • Responsible for reconciliation, accounts payable, accounts receivable, payroll, and cash deposits, among other financial processes.

• Responsible for the billing department;• Expertise in foreign exchange operations, loans, and mortgages;• Responsible for calculating and closing time cards;• Reconciliation of accounting entries; Experience with cash and treasury operations;