Leandro Lima Email & Phone Number

Monitor, analyze, and triage insider risk (“IRM”) alerts.Take ownership and accountability of IRM incident investigations carried out by Tier-2.Maintain and update case information related to IRM events Follow defined processesMaintain process discipline, accuracy, and accountability.Correlate data from various sources.Identify suspicious behaviors.Analyze events and artifacts to determine motivation, risk, and any other components relative to supporting the insider risk investigation.Guide and assist with appropriate escalation steps for IRM events.Review and interpret firewall logs.Awareness of recent threat intelligence and “zero day” attacks in the industry.Create protective measures based on known threat and vulnerability intelligence.Design and improve protective and detective security technology controls.

Responsible for coordinating a team of IT analysts, create weekly and monthly support McAfee reports. Review documents to verify viability of business.Create attendance reports for clients.Actively monitoring security systems and applying remedial Measures in case of Breaches.Train other professionals to handle different security tools and programs.Generates periodic reports and process indicators and manages deadlines.Enhanced support to customers of the following products:IPS – McAfee Network Security ManagerAntiSpam – McAfee Email GatewayProxy / Content Filter – McAfee Web GatewayVulnerability Scanner – McAfee Vulnerability ManagerMcAfee Manager – ePolicy OrcherstratorDLP – McAfee Data Loss PreventionHost IPS – McAfee Host Intrusion PreventionEncryption – McAfee Driver EncryptionEndpoint Web Filter – McAfee Site AdvisorMcAfee Aplication Control

Perform customer support in all McAfee product lines.Create the installation plan for the products, perform the installation, configuration, and customer service. McAfee products supported: IPS – McAfee Network Security Manager AntiSpam – McAfee Email Gateway Proxy / Content Filter – McAfee Web Gateway Vulnerability Scanner – McAfee Vulnerability Manager McAfee Manager – ePolicy Orcherstrator DLP – McAfee Data Loss Prevention Host IPS – McAfee Host Intrusion Prevention Encryption – McAfee Driver Encryptio Endpoint Web Filter – McAfee Site Advisor McAfee Aplication Control

Service to business users, maintenance and management of anti-virus servers, Active Directory, performing backup on servers, maintenance of permissions in File server, The telephony server maintenance, activation of network points. Support of enterprise software. Install / Configure DELL and IBM Servers with operate systems, Windows Servers. Epolicy Orchestrator defining access policies, scanning policies and updating of vaccines. Create users and solve problems on MERAK Mail Server. Directors of Infrastructure of CTIS stores.

Support to business users, installation, backup and support in workstations.Support in the company's software.Hardware maintenance of workstations.Activation and network Points of Maintenance.Activation of points phones.Technical support on site or by telephone users.Install / Manager / Support Windows Workstations