Chief Operating Officer
Current
Jul 2020 - Present
AeroLeads people directory · profile
Leandro Nunes Email & Phone Number
Chief Operating Officer en Essentiel-Outsourcing
at
Essentiel-Outsourcing
1 work email found
@mstholding.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Chief Operating Officer en Essentiel-Outsourcing
Location
Barcelona, Catalonia, Spain
Who is Leandro Nunes? Overview
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Quick answer
Leandro Nunes is listed as Chief Operating Officer en Essentiel-Outsourcing at Essentiel-Outsourcing, based in Barcelona, Catalonia, Spain. AeroLeads shows a work email signal at mstholding.com and a matched LinkedIn profile for Leandro Nunes.
Leandro Nunes previously worked as Chief Operating Officer at Essentiel-Outsourcing and Service Manager at Mst Holding. Leandro Nunes studied at Instituto Superior De Contabilidade E Administração Do Porto.
Company email context
Email format at Essentiel-Outsourcing
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{first}.{last}@mstholding.com
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AeroLeads found 1 current-domain work email signal for Leandro Nunes. Compare company email patterns before reaching out.
Profile bio
About Leandro Nunes
Leandro Nunes is a Chief Operating Officer en Essentiel-Outsourcing at Essentiel-Outsourcing. He possess expertise in microsoft office, microsoft excel, trabalho em equipe, marketing strategy, microsoft word and 5 more skills. He is proficient in Alemão and Espanhol. Colleagues describe him as "I had the luck of being supervised by one of the best in the customer care sector, Leandro Nunes. After being supervisor for a relatively short time, he was promoted to Team Leader. His leadership skills are extremely good, as well as his very good knowledge in IT, Excel and much more. He is the team leader every company should look for, nowadays.", "Leandro is the goal that every company should have. Very proactive profile, he brings to the company an added value in terms of team management. I had the opportunity to have him in my coordination team in the biggest helpdesk service of the company and my feedback is absolutely positive. Very talented, ambitious with an high self motivation.", and "Leandro es un trabajador paciente, aprende muy rápido y muestra mucho interés en todo lo que hace. Bueno con los compañeros y mejor aún con sus superiores. Es un plus para cualquier empresa."
Listed skills include Microsoft Office, Microsoft Excel, Trabalho Em Equipe, Marketing Strategy, and 6 others.
Current workplace
Leandro Nunes's current company
Company context helps verify the profile and gives searchers a useful next step.
11 roles
Leandro Nunes work experience
A career timeline built from the work history available for this profile.
Service Manager
At Brother I'm in charge of a team of 50 agents, in average, with coordinators and trainers and up to 12 countries ( Spain/Portugal/Italy/France/Belgium/Netherlands/Switzerland/ Germany/UK/Austria/ Sweden/ Norway). I deal with events coming from different channels as calls, emails and chats, ensuring the quality and kpis like SLA, FCR, Abandoned calls and/or Escalation rate. Another one of my main tasks is the service data analysis, to try to find answers and gather information about what is going on in the service at all levels and sizing teams according forecast. I work together with some departments of a company, developing tasks related to HR and Recruitment. English, Spanish and Portuguese are part of my daily life and I have some skills in French.
Jun 2018 - Jul 2020
Coordinator
- Spain, Portugal and Italy’s technical service coordinator.- Daily control of the SLA and management of priorities to achieve monthly KPIs.- Escalations approval to 2nd level using SAP and CRM.- Creation of daily and monthly reports based on the results of the service.- Service management - Daily communication with 2nd levels and clients of each country to manage the cases, improvements and quality of each service.- Sizing and management of schedules, holidays, requests from agents- Management of customer complaints.
Jan 2017 - Jun 2018
Helpdesk Agent
Technical support Brother's printers for the Portuguese and Spanish market.
Sep 2015 - Jan 2017
Apr 2015 - Sep 2015
Marketing Trainee
Es Collection
Customer service;Web management Translations;Support events;AdministrativeMarketing and Communication trainee
May 2014 - Apr 2015
Public Relations
Aug 2013 - Jan 2014
Aug 2013 - Jan 2014
Administrative Assistant
Agente De Execução 3532 Fernando Cunha (Escritório Solicitadoria)
Mailing, Archive,Reception Processes management,
Nov 2010 - Aug 2013
Event Organizer
Ln
-Marketing,- Budgets- Logistics- Hiringhttp://www.radiovizela.pt/noticias/local/12950-Artes-reunidas-Santa-Eullia-Mostrarte.html
Sep 2012 - Jul 2013
Agente De Call Center
May 2010 - Oct 2010
2 education records
Leandro Nunes education
Education record
Instituto Superior De Contabilidade E Administração Do Porto
Licentiate Degree, Comunicação E Jornalismo
Universidade Federal Do Rio De Janeiro
FAQ
Frequently asked questions about Leandro Nunes
Quick answers generated from the profile data available on this page.
What company does Leandro Nunes work for?
Leandro Nunes works for Essentiel-Outsourcing.
What is Leandro Nunes's role at Essentiel-Outsourcing?
Leandro Nunes is listed as Chief Operating Officer en Essentiel-Outsourcing at Essentiel-Outsourcing.
What is Leandro Nunes's email address?
AeroLeads has found 1 work email signal at @mstholding.com for Leandro Nunes at Essentiel-Outsourcing.
Where is Leandro Nunes based?
Leandro Nunes is based in Barcelona, Catalonia, Spain while working with Essentiel-Outsourcing.
What companies has Leandro Nunes worked for?
Leandro Nunes has worked for Essentiel-Outsourcing, Mst Holding, Indra, Es Collection, and Case By Case Events.
How can I contact Leandro Nunes?
You can use AeroLeads to view verified contact signals for Leandro Nunes at Essentiel-Outsourcing, including work email, phone, and LinkedIn data when available.
What schools did Leandro Nunes attend?
Leandro Nunes studied at Instituto Superior De Contabilidade E Administração Do Porto.
What skills is Leandro Nunes known for?
Leandro Nunes is listed with skills including Microsoft Office, Microsoft Excel, Trabalho Em Equipe, Marketing Strategy, Microsoft Word, Atendimento Ao Cliente, Teamwork, and Marketing.
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