Leandro Ribeiro Email and Phone Number

Perform data entry and research in various systems and tracking tools.Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems. Assess and resolve non-standard and standard issues or problems.Seek advice and escalate issues when faced with tasks/problems outside the scope of the work.

- Provide one-on-one skilled nursing care and treatment to patients in their home as LPN provider: by simple checking vital signs and medication administration to the complex care assist with medical devices. - Use a comprehensive and patient-specific care plan with innovative solutions.- Spend quality time with the patient, in their own home, to promote their health and independence.- Collaborate with physicians, patients and their families, nurses, therapists, social workers and… Show more - Provide one-on-one skilled nursing care and treatment to patients in their home as LPN provider: by simple checking vital signs and medication administration to the complex care assist with medical devices. - Use a comprehensive and patient-specific care plan with innovative solutions.- Spend quality time with the patient, in their own home, to promote their health and independence.- Collaborate with physicians, patients and their families, nurses, therapists, social workers and other members of the patient care team to implement and follow a patient specific care and treatment plan.- Cooperatively utilize varied solutions to educate and promote the health and independence of the patient.- Assess, monitor, document and report progress of patients’ health and condition using required documents such as clinical progress notes using a clinician-preferred technology within established timelines.- Feeding, cleaning and dressing. Show less

- Greet, check/make reservation and escort customers to their tables;- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies);- Prepare tables by setting up linens, silverware and glasses;- Inform customers about the day’s specials;- Offer menu recommendations upon request;- Up-sell additional products when appropriate;- Take accurate food and drinks orders, using a POS ordering software,order slips or by… Show more - Greet, check/make reservation and escort customers to their tables;- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies);- Prepare tables by setting up linens, silverware and glasses;- Inform customers about the day’s specials;- Offer menu recommendations upon request;- Up-sell additional products when appropriate;- Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization;- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages;- Communicate order details to the Kitchen StaffServe food and drink orders;- Check dishes and kitchenware for cleanliness and presentation and report any problems;- Arrange table settings and maintain a tidy dining area;- Deliver checks and collect bill payments;- Carry dirty plates, glasses and silverware to kitchen for cleaning;- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties);- Follow all relevant health department regulations;- Provide excellent customer service to guests. Show less

- Greeting and Seating Guests: Welcoming guests warmly, managing reservations, and escorting them to their tables.- Knowledge of Menu and Wine List: Being well-versed in the menu, including ingredients, preparation methods, and presentation. Offering informed recommendations and pairing suggestions.- Taking Orders: Accurately recording food and beverage orders, including special dietary needs and preferences.- Serving Food and Beverages: Delivering orders promptly and correctly… Show more - Greeting and Seating Guests: Welcoming guests warmly, managing reservations, and escorting them to their tables.- Knowledge of Menu and Wine List: Being well-versed in the menu, including ingredients, preparation methods, and presentation. Offering informed recommendations and pairing suggestions.- Taking Orders: Accurately recording food and beverage orders, including special dietary needs and preferences.- Serving Food and Beverages: Delivering orders promptly and correctly, ensuring proper presentation and temperature.- Table Maintenance: Attending to guests throughout the meal, refilling drinks, clearing plates, and addressing any needs promptly.- Upselling and Suggestive Selling: Recommending additional items such as appetizers, desserts, and specialty drinks to enhance the dining experience.- Handling Payments: Processing payments efficiently, including handling cash, credit cards, and any billing inquiries.- Managing Special Requests: Accommodating special occasions, dietary restrictions, and unique guest requests with professionalism and care.- Maintaining Cleanliness: Ensuring the dining area, including tables and surrounding areas, are clean and well-organized.- Team Coordination: Working closely with kitchen staff, sommeliers, and other servers to ensure seamless service.- Customer Complaint Resolution: Addressing any issues or complaints with tact and efficiency to maintain guest satisfaction.- Following Protocols and Standards: Adhering to the restaurant’s high standards of service, presentation, and etiquette. Show less

- Maintains a clean kitchen, properly washes and sorts soiled dishes, and preps foods as needed. - Keeps dish area free of clutter and organized.- Sets up dish stations, including dish machines and sinks.- Maintains clean / dry floors throughout the shift.- Properly washes, stacks, and stores china, glassware, silverware, cookware, and storage containers.- Changes water of machines and sinks every two hours, or more often as required by business levels, and properly uses… Show more - Maintains a clean kitchen, properly washes and sorts soiled dishes, and preps foods as needed. - Keeps dish area free of clutter and organized.- Sets up dish stations, including dish machines and sinks.- Maintains clean / dry floors throughout the shift.- Properly washes, stacks, and stores china, glassware, silverware, cookware, and storage containers.- Changes water of machines and sinks every two hours, or more often as required by business levels, and properly uses chemical dilutions set by EcoLab.- Assists in the timely storing of food deliveries.- Maintains trash cans throughout shift and removes full trashcans and boxes at the end of each shift.- Maintains the dry storage area and the organization of storage shelves.- Follows the posted daily dish cleaning duties.- Assists in food prep and any other duties set forth or requested by the chef as needed. Show less

Management of courses and teaching plans. And I also work as a teacher, in order to prepare students to universities entrance exams and language courses as well.

Responsible for implementation of software’s, internal accountant as well as the others drugstores associates, callcenter for legal assistance services and general pharmacy and commercial pharmacologic industries.

Preparation for the school semester with indoor and outdoor marketing campaigns, class coordination and distribution of necessary materials for students and teachers. Teaching English to children at beginner levels according to the franchise's methodology.

• Service desk Phone, email, Chat and SSP • Research and identify solutions to software and hardware issues• Diagnose and troubleshoot technical issues, including account setup and network configuration • Ask customers targeted questions to quickly understand the root of the problem • Track computer system issues through to resolution, within agreed time limits • Properly escalate unresolved issues to appropriate internal teams• Provide prompt and accurate feedback to… Show more • Service desk Phone, email, Chat and SSP • Research and identify solutions to software and hardware issues• Diagnose and troubleshoot technical issues, including account setup and network configuration • Ask customers targeted questions to quickly understand the root of the problem • Track computer system issues through to resolution, within agreed time limits • Properly escalate unresolved issues to appropriate internal teams• Provide prompt and accurate feedback to customers Show less

• Monitoring daily communications and answering any queries.• Preparing statutory accounts.• Ensuring payments, amounts and records are correct.• Working with spreadsheets, sales and purchase ledgers and journals.• Recording and filing cash transactions.• Controlling credit and chasing debt.• Invoice processing and filing.• Processing expense requests for the accountant to approve.• Bank reconciliation.• Liaising with third party providers, clients and… Show more • Monitoring daily communications and answering any queries.• Preparing statutory accounts.• Ensuring payments, amounts and records are correct.• Working with spreadsheets, sales and purchase ledgers and journals.• Recording and filing cash transactions.• Controlling credit and chasing debt.• Invoice processing and filing.• Processing expense requests for the accountant to approve.• Bank reconciliation.• Liaising with third party providers, clients and suppliers.• Updating and maintaining procedural documentation Show less

Plan sales of planned furniture, sale of stock sets and inspection of assembly and customer satisfaction.