• Computer Engineer with an MBA in Logistics and Supply Chain, specialized in international projects.• Passionate about technology and always attentive to technological innovations, capable of driving organizations to become smarter and more competitive in a constantly changing business environment through the implementation of agile methods (Practitioner of "Modern Agile") and ITIL.• Over 24 years of experience in large multinational companies, spanning various sectors, with 10 years dedicated to SAP consulting and 12 years in project management and IT services in various geographic regions. Participation in over 25 projects with multicultural teams.• Extensive expertise in large-scale projects, including implementation, migration, and rollout of ERP systems (SAP R/3, ECC, S/4HANA, C/4HANA Cloud, and On-Premise) and NON-SAP. Proficiency in scope management, schedule, deliverables, data migration, risks, changes, sprints, reporting, gap analysis, financial and change management (OCM), and other project management activities.• Managerial skills combined with solid technical knowledge, demonstrating the ability to lead high-performance teams in organizations with complex operations.• Strong performance as a PMO, structuring project offices, and using their tools such as Project, Planner, Planview, among others.• Specialized in efficiently managing IT services and driving organizational success. Development and implementation of strategies, management of technical and operational support teams, definition and monitoring of key performance indicators (KPIs), identification of improvement opportunities, coordination of stakeholders and suppliers, incident and SLA management, problem and change management, vendor evaluation and selection, budget management, implementation of good governance practices, monitoring technological trends, and strategic contribution.• Highly skilled in managing and leading people, acting as a leader for internal and external teams using modern and intelligent methodologies.• Dynamic, self-managed, initiative-driven, and with good interpersonal skills. Dedicated and focused on results. Organized, responsible, and flexible.KW: Agile/Scrum, Change Management, Customer Relationship, Methodologies, Incident, IT, Governance, Infrastructure, Project Manager, Service Manager, ITIL, Leadership Monitoring and Troubleshooting, Project Management, Release and Deployment Management, Resource Management, Risk Management, Service Level Management, Strategic Planning, System Implementation, Team Management, JIRA, ACTIVATE.