Leandro Amorim Antezana Wertheimer Email & Phone Number

Zgierz, PL

Poland

Main Activities: Responsible for designing scoping and requirement documents for Customers in various industries such as Automative and Healthcare industries as well as partner up on their journey to optmize the quality of service deliveries. Also, I am supporting from early stages on understanding Customers needs, mapping the process workflow as is and.

Łódź, Łódzkie, Poland

Main Activities: Responsible for deploying KM end-to-end platform to all businesses and markets withing Philips Health Systems (content authoring, content and parts management, content distribution) the implementation of this strategical projects on area of Knowledge Management within the organization that impacts the way service documentation which.

Łódź, Łódzkie, Poland

Main Activities: Responsible for implementation of strategical projects on area of Knowledge Management within the organization that impacts the way service documentation which contains Company’s intellectual property are created and accessed by field service engineers, trade partners, distributors, Customers and others. The project impact 40k+ Users.

Kraków Area, Poland

Main Activities: Working as SDM at Customer location, an American multinational technology company, responsible for projects related to Digital Marketing and Content Moderation. At the first project related to Curated Formats (managing a team of 70+ people) I was responsible for successfully driving an environment of continuous learning/improvement among.

Lodz, Lodz District, Poland

Main Activities: I was responsible for being a proactive first point of contact for all customers and business partners escalation issues, and ensure they are resolved within agreed SLA’s. I was also coordinating the Customer Service team members to ensure the staff had sufficient resources available for the operational requirements and as well make sure.

Lodz, Lodz District, Poland

Main Activities: Before taking the leadership of the Global Knowledge Management team, I was part of a successful transition from Client’s location to our delivery center where I trained a team who became responsible for certain operational activities. As the Knowledge Manager I was promoting knowledge sharing through the organization's operational.

Lodz, Lodz District, Poland

Main Activities: Preparing solutions (proposals) for potential and internal Clients (process definitions, statements of work, governance models,...). Participation in workshops with Clients in order to create a best-in-class solution according to their needs. Assess processes at customer locations (discovery and due diligence assignments). Apart from that.

Lodz, Lodz District, Poland

Main Activities: Fully responsible for Purchase-to-Pay (PtP) processes including Travel and Expenses (T&E), Coding, Payments, Vendor Master Data and Collection (the last two were part of accounts receivables) for accounts for Portuguese Clients. I was the only person in charge of these activities on which most of the cases I needed to solve the issues.

São Paulo Area, Brazil

Main Activities: Market research of potential Business Clients on South American Countries as a means to support the Managers in taking their decision about their major projects concerning chip cards contact base or contactless and dual interface. Participation in Conferences and sector-related Trade Shows as well as visiting Clients and governmental.

São Paulo Area, Brazil

Main Activities: I worked with students of all ages and with several needs towards the language they were learning, to be included from English and Spanish courses for children, to preparatory courses for international examinations such as the DELE (Diploma de Español como Lengua Extranjera – Diploma in Spanish as a Foreign Language).

São Paulo E Região, Brasil

Main Activities: Aside from teaching and creating activities for Spanish classes, I was responsible for the Spanish Department of the branch. I was in charge of organizational tasks, and training selection for new Spanish instructors for the division. Furthermore I was responsible for coordinating events to promote the brand of the school. Also, I had.

São Paulo Area, Brazil