Leandro Arakaki
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Leandro Arakaki Email & Phone Number

Support Analyst at Compels Informática
Location: Alfenas, Minas Gerais, Brazil 10 work roles 2 schools
1 work email found @compels.net 2 phones found area 599 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email l****@compels.net
Direct phone (599) ***-****
LinkedIn Profile matched
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Current company
Compels Informática
Role
Support Analyst
Location
Alfenas, Minas Gerais, Brazil
Company size
16 employees

Who is Leandro Arakaki? Overview

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Quick answer

Leandro Arakaki is listed as Support Analyst at Compels Informática, a company with 16 employees, based in Alfenas, Minas Gerais, Brazil. AeroLeads shows a work email signal at compels.net, phone signal with area code 599, and a matched LinkedIn profile for Leandro Arakaki.

Leandro Arakaki previously worked as Support Analyst at Nelogica and Support Analyst at Grupo Grão De Ouro. Leandro Arakaki holds Bachelor'S Degree, Computer Science from Universidade José Do Rosário Vellano.

Company email context

Email format at Compels Informática

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{first}@compels.net
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Profile bio

About Leandro Arakaki

I have a degree in Computer Science and a postgraduate degree in Strategic Project Management. I have solid knowledge in implementing and supporting ERP systems and customer service. Large experience in ERP software integrations, having worked on several platforms. Through these activities, I have accumulated knowledge of business rules in some areas, such as the tax department, invoicing, billing, HR, purchasing and requisitions, accounting, and production. These are some of the segments in which I have worked: industry, construction, agribusiness, personal and property security, service provider, and logistics. In all the opportunities mentioned, I have dealt with customer service, and in recent years I have worked directly in Support and Service Centers, providing all support related to tools and systems to customers, from answering requests (simple requests) to handling incidents, performing the initial approach, gathering information, diagnosis, resolution or forwarding (escalation), closure, and documentation in the knowledge base. I used several support management systems (SMS), such as Zendesk, GLPI and other support tools, including direct database queries (SQL). I hold a Support Center Analyst (SCA) certification from HDI, which focuses on best practices in customer support, aiming to ensure the quality of communication and customer experience, as well as their level of satisfaction. I have provided support via email, chat, telephone, remote access and in person, always aiming to provide a quality customer experience.

Listed skills include Microsoft Sql Server, Erp, Pmbok, Pmi, and 3 others.

Current workplace

Leandro Arakaki's current company

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Compels Informática
Compels Informática
Support Analyst
State of Minas Gerais, Brazil
Website
compels.net
Employees
16
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10 roles

Leandro Arakaki work experience

A career timeline built from the work history available for this profile.

Support Analyst

Nelogica

Porto Alegre, Rio Grande Do Sul, Brazil

Customer service for financial market software, from simple requests to incidents, carrying out the initial approach, information gathering (survey), initial diagnosis, resolution or escalation, closure or follow-up and documentation of services. Always aiming for quality service and customer satisfaction, applying the best market practices.

Jul 2022 - May 2024

Support Analyst

Grupo Grão De Ouro

Alfenas Area, Brazil

Responsible for supporting the Agrotis ERP (vertical ERP for agribusiness) and providing all types of support to customers regarding the software. Development of SQL queries for reports. In-person, telephone and remote access support (for over 20 branches).

Jul 2019 - Feb 2022

Erp Specialist

Grupo Gr

São Paulo E Região, Brasil

Support and improvement of processes for administrative modules of ERP TOTVS RM. Implementation and generation brazilian government tax and accounting routines. Direct support to ERP costumers.

Jun 2015 - Mar 2016

Erp Specialist

Sobrenco Engenharia E Comércio Ltda

São Paulo E Região, Brasil

Support and improvement of processes of the Administrative and HR modules of the TOTVS RM ERP; IT Project Management; Implementation of the TOTVS Collaboration module; Generation of tax and brazilian accounting routines and obligations, CNAB, updating of systems versions.

Oct 2011 - Aug 2014

Erp Specialist

Ability Trade Marketing

São Paulo Area, Brazil

ERP TOTVS RM maintenance and implementation; Support to users; Development of business intelligence reports; service desk.

May 2011 - Oct 2011

Erp Specialist

Gocil Segurança E Serviços

São Paulo Area, Brazil

ERP implementation; Provide training to users; Documentation; service desk.

Sep 2010 - May 2011

Support Analyst

Gafor

Barueri, Sao Paulo Area, Brazil

Support for ERP TOTVS RM users.

Jun 2010 - Sep 2010

It Analyst

Cafe Brasil Insumos Agricolas Ltda

Alfenas Area, Brazil

Accountable for IT issues. Hardware, software and network implementations and maintenance.

Jul 2009 - Jul 2010

Technical Support

Vidrominas Industria E Comércio De Vidros Ltda

Alfenas Area, Brazil

Users support, software and hardware maintenance.

May 2008 - Jul 2009
Team & coworkers

Colleagues at Compels Informática

Other employees you can reach at compels.net. View company contacts for 16 employees →

AV Alex Vitor Alex Vitor Colleague at Compels InformáticaSanta Rita Do Sapucaí, Minas Gerais, Brazil, Brazil View → JR Jonatan Reseck Jonatan Reseck Colleague at Compels InformáticaSanta Rita Do Sapucaí, Minas Gerais, Brazil, Brazil View → AK Arthur Kielblock Arthur Kielblock Colleague at Compels InformáticaSanta Rita Do Sapucaí, Minas Gerais, Brazil, Brazil View → AB Alessandro Bruno Lima Alessandro Bruno Lima Colleague at Compels InformáticaSanta Rita Do Sapucaí, Minas Gerais, Brazil, Brazil View → PB Priscila Botelho Priscila Botelho Colleague at Compels InformáticaSanta Rita Do Sapucaí, Minas Gerais, Brazil, Brazil View → LT Leonardo Tonini Leonardo Tonini Colleague at Compels InformáticaSanta Rita Do Sapucaí, Minas Gerais, Brazil, Brazil View → KE Kelly Ernesto Kelly Ernesto Colleague at Compels InformáticaMinas Gerais, Brazil, Brazil View → JH Jader Henrique De Paula Jader Henrique De Paula Colleague at Compels InformáticaCachoeira De Minas, Minas Gerais, Brazil, Brazil View → TC Tiago Cerqueira Tiago Cerqueira Colleague at Compels InformáticaSanta Rita Do Sapucaí, Minas Gerais, Brazil, Brazil View → GM Gabriel Marques Gabriel Marques Colleague at Compels InformáticaSanta Rita Do Sapucaí, Minas Gerais, Brazil, Brazil View →
2 education records

Leandro Arakaki education

FAQ

Frequently asked questions about Leandro Arakaki

Quick answers generated from the profile data available on this page.

What company does Leandro Arakaki work for?

Leandro Arakaki works for Compels Informática.

What is Leandro Arakaki's role at Compels Informática?

Leandro Arakaki is listed as Support Analyst at Compels Informática.

What is Leandro Arakaki's email address?

AeroLeads has found 1 work email signal at @compels.net for Leandro Arakaki at Compels Informática.

What is Leandro Arakaki's phone number?

AeroLeads has found 2 phone signal(s) with area code 599 for Leandro Arakaki at Compels Informática.

Where is Leandro Arakaki based?

Leandro Arakaki is based in Alfenas, Minas Gerais, Brazil while working with Compels Informática.

What companies has Leandro Arakaki worked for?

Leandro Arakaki has worked for Compels Informática, Nelogica, Grupo Grão De Ouro, Grupo Gr, and Sobrenco Engenharia E Comércio Ltda.

Who are Leandro Arakaki's colleagues at Compels Informática?

Leandro Arakaki's colleagues at Compels Informática include Alex Vitor, Jonatan Reseck, Arthur Kielblock, Alessandro Bruno Lima, and Priscila Botelho.

How can I contact Leandro Arakaki?

You can use AeroLeads to view verified contact signals for Leandro Arakaki at Compels Informática, including work email, phone, and LinkedIn data when available.

What schools did Leandro Arakaki attend?

Leandro Arakaki holds Bachelor'S Degree, Computer Science from Universidade José Do Rosário Vellano.

What skills is Leandro Arakaki known for?

Leandro Arakaki is listed with skills including Microsoft Sql Server, Erp, Pmbok, Pmi, Totvs Rm Sistemas, Databases, and Microsoft Project.

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