District Manager
The Cheese Course
Miami/Fort Lauderdale Area
Led the developing and opening of The Cheese Course franchise in four locations, three in Miami Dade County (FL) and one in Boulder, CO. Managed an average of 300 clients/day per location, and 8 vendors. Led a total of 92 employees and sales of $4m/year in four locations.● Led the franchise setup, installation and opening process for Downtown Miami and Boulder, CO locations, including vendor setting up, employee hiring and training, local permits, franchise compliance, handling contractors, budget and operations management. ● Reduced by 5 points the cost of goods sold by implementing a new inventory control software for the four locations along with the related new practices and procedures.● Identified the most profitable cheeses for the business model, resulting in a reduction from 80 to 30 varieties of cheese for retail sale, reducing costs by 10 points in 6 months. ● Increased catering sales by 50% for the Downtown Miami location in 4 months through the development and implementation of a local promotional campaign. ● Increased profitability by 5% in 6 months through food cost analysis and prioritization of menu items, as well as continuos P&L scrutiny analysis.● Reduced costs by 10% through a complete cost analysis of the payroll, as well as negotiating vendor contracts and services. ● Developed strong teams by being a hands on approach coach and mentor always leading by example and principles.● Maintained brand standards ensuring product quality and consistency, delivering extraordinary customer service and generating satisfactory experiences.