Leandro Bernardes Email & Phone Number
Who is Leandro Bernardes? Overview
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Leandro Bernardes is listed as Technical Support at Máxima Computadores e Tecnologia, based in Goiânia, Goiás, Brazil. AeroLeads shows a matched LinkedIn profile for Leandro Bernardes.
Leandro Bernardes previously worked as Coordenador de TI at Remo Incorporadora and IT Technician at Autonomo. Leandro Bernardes holds Degree In Information Technology Management, Information Technology from Faculdade Unibf.
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About Leandro Bernardes
Information Technology professional with experience in providing professional technical support to clients and end users, meeting their needs and requirements to ensure the full operation of their systems, computers and devices. I stand out for my good customer service and ability to efficiently identify and correct problems in software, operating systems, networks and hardware, with detailed analysis for proactive problem solving.I'm currently doing two postgraduate degrees (IT Infrastructure Architecture and Management and Cloud Computing) and studying for certifications to improve my skills and expand my area of expertise.My main skills involve customer service, teamwork, organization, management, leadership and ease of learning new technologies.
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Leandro Bernardes work experience
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Coordenador De Ti
• Coordenar, planejar, avaliar, implementar e executar soluções de tecnologia da informação que atendam às necessidades e aos objetivos da organização. • Gerir, administrar e manter toda a infraestrutura de TI, garantindo seu funcionamento eficiente e seguro. • Prestar suporte técnico aos usuários internos, garantindo o bom funcionamento de computadores, dispositivos de rede e impressoras.• Implementar e manter políticas de segurança da informação, incluindo controle de acesso, prevenção contra ameaças cibernéticas e backups, para proteger os dados e sistemas da empresa. • Administrar sistemas operacionais, aplicativos e outras plataformas de software utilizadas pela empresa, garantindo sua integridade, desempenho e conformidade com os padrões de segurança. • Instalação e configuração de estações de trabalho.• Monitorar proativamente o desempenho da infraestrutura de TI, identificar e resolver problemas em potencial antes que afetem as operações, e realizar manutenção preventiva regular para garantir a estabilidade e disponibilidade dos sistemas. • Gerenciar e manter o sistema de telefonia IP em funcionamento• Participar da implementação de projetos de TI, como atualizações de software, migrações de sistemas, expansão de rede e adoção de novas tecnologias, garantindo a integração eficaz com a infraestrutura existente. • Desenvolvimento de automações de processos repetitivos usando o Microsoft Power Automate.• Administrar e gerenciar todo o ambiente Office 365 da empresa.• Gestão de Acessos a Sistemas, Active Directory, Office 365 e Diretorios.
Technical Support
Responsible for providing technical support to customers and end users who were experiencing problems with their equipment, diagnosing hardware, software and connectivity problems, offering effective solutions and ensuring that each device and system returned to full working order.- Support for Windows and MacOS operating systems - Server support (AD, DNS, DHCP), account management, user folder permissions and GPO configuration.- Using the ticket system to prioritize and resolve problems efficiently.- Creating, maintaining and updating the technical support knowledge base.- Daily remote and on-site technical support for end users, computers, network devices and printers.- Execution of preventive and corrective maintenance plans for equipment.- Formatting and configuring computers and notebooks- Troubleshooting hardware and peripheral problems - Implementing strategic upgrades
It Technician
- Remote and face-to-face customer service.- Troubleshooting Windows operating systems.- Troubleshooting software, networks and hardware.- Assembly and maintenance of computers and notebooks.- Replacement of parts, peripherals and upgrades for computers and notebooks.
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Leandro Bernardes education
Degree In Information Technology Management, Information Technology
Pós-Graduação Em Cybersecurity, Segurança Da Informação
Pós-Graduação Em Cloud Computing, Computação Em Nuvem
Frequently asked questions about Leandro Bernardes
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What company does Leandro Bernardes work for?
Leandro Bernardes works for Máxima Computadores e Tecnologia.
What is Leandro Bernardes's role at Máxima Computadores e Tecnologia?
Leandro Bernardes is listed as Technical Support at Máxima Computadores e Tecnologia.
Where is Leandro Bernardes based?
Leandro Bernardes is based in Goiânia, Goiás, Brazil while working with Máxima Computadores e Tecnologia.
What companies has Leandro Bernardes worked for?
Leandro Bernardes has worked for Máxima Computadores E Tecnologia, Remo Incorporadora, Autonomo, Otl Solutions, and Deliveroo.
How can I contact Leandro Bernardes?
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What schools did Leandro Bernardes attend?
Leandro Bernardes holds Degree In Information Technology Management, Information Technology from Faculdade Unibf.
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