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Leandro Machado Email & Phone Number
iPort Support
at
iPort
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✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Who is Leandro Machado? Overview
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Quick answer
Leandro Machado is listed as iPort Support at iPort, a company with 8 employees, based in Faro, Faro, Portugal. AeroLeads shows a matched LinkedIn profile for Leandro Machado.
Leandro Machado previously worked as Professional Driver at Pelican Transfer and Field Support Technician at Altice Portugal. Leandro Machado holds Analysis And System Development, Information Technology And Development from Estácio.
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iPort
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Profile bio
About Leandro Machado
I enjoy keeping up to date with the latest in software development and I’m constantly learning and striving to improve my knowledge set. Helping people is my passion.I am a positive person, multitasking, and a teamwork lover. My colleagues see me as a person with great interpersonal and communication skills and always focused on delivering results.My hobby is traveling the world and practicing sports.Career Summary:◾ I have 4+ years of experience in Customer Success, working with platforms like Zendesk, Zohodesk, Intercom, and others to help the communication and organization, following OKRs trying to reach better results, decreasing churn, collecting feedback, and answering reviews/comments.◾ International Experience: Voluntary Job in Asia and worked as an Extra doing part of a film. I had contact with different cultures and met people from different parts of the world.◾ Contact with clients around the world, virtual or physical, selling all kinds of products including digital products.If you want to know more about me, please contact me at +351 968 265 772 or leandro.ferreira@hotmail.itComplementary keywords and Expertises: Customer Support; Research; Facebook; WhatsApp; Instagram; Youtube; Telegram; Twitter; TikTok; Twitch; Shopify; AliExpress; Shopee; Mercado Libre; Amazon; eBay; Zendesk; Zohodesk; Intercom; Word; Google Docs; Excel; Trello; Jira; CRM; SEO; HTML; Javascript; CSS; React; SCRUM; Agile; Crypto; NFT.
Listed skills include Microsoft Office.
Current workplace
Leandro Machado's current company
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12 roles
Leandro Machado work experience
A career timeline built from the work history available for this profile.
Professional Driver
Current
Pelican Transfer
Taking customers with excellence from the airport to the hotel and vice versa around the Algarve.
Mar 2024 - Present
Field Support Technician
On-site/remote support for IT services users.Configuration and maintenance of CTT workstations.Technologies and tasks:- Linux- Powershell- Terminal Operations- Hardware
Nov 2023 - Feb 2024
Project Technician
On-site/remote support for IT services users.Configuration and maintenance on laptops and workstations.Technologies and tasks:- Windows- Linux- Other operational specific systems- Powershell- Terminal Operations
Feb 2023 - Oct 2023
Jun 2022 - Feb 2023
Customer Support Specialist
Spending most of the time at Intercom helping clients solve their issues through live chats, I guaranteed client satisfaction with more than a 92% ratio and good reply time. I dealt with more than 30 customers a day. We worked with OKR and we had some goals to reach. I also had good results in SAAS sales.Technologies:- Intercom- WordPress- OKRs- SAAS.
Sep 2019 - Jan 2020
Frontend Developer
System development to the digital transformation of Petrobrás.Technologies:- Angular- TypeScript- Ionic- HTML5- CSS3- Git- Scrum- Kanban
Jul 2019 - Aug 2019
Web Developer
Helping to develop content for the main digital product of the company.Technologies:- HTML- CSS- Javascript- PHP- Git- MySQL- Jira- Scrum- Kanban
Jan 2017 - May 2019
Customer Success Specialist
I worked with Zendesk, solving the tickets sent by the clients through email or the website. I managed customers from Social Media (Facebook, App Store/Play Store, Instagram, ReclameAqui). I worked with levels 1, 2 and 3 of IT support levels. Conducting interviews to report the customer's expectations, improving our product and services.Technologies.
Dec 2016 - Dec 2017
Support Specialist
Fundação Bio-Rio
Computer technical support. Assistance with the postgraduate course of medicine at UFRJ. Point system for doctors. Organization by Spreadsheets.Technologies and tasks:- Word- Excel- Windows/Linux- Administrative Assistant
Mar 2015 - Dec 2015
Internship Trainee
I helped to develop an intranet for IBGE.Technologies:- MySQL- PHP- HTML- CSS- Word- Excel
Oct 2014 - Mar 2015
Genius Internship
Solução Digital
Working with Apple devices, solving software issues for the clients and sending escalations for U.S Apple Agents to decide what would happen with the device.Technologies and tasks:- Customer Service- Hardware and Software of Apple Devices (iPhone, iPod, iPad, Macbook, iMac)- iOS- macOS- Maintenance and Repairing- QA and Testing
Jun 2012 - Dec 2012
Team & coworkers
Colleagues at iPort
Other employees you can reach at res2.eu. View company contacts for 8 employees →
JV
Jana Vlasakova
Colleague at IportCzechia, Czech Republic
View →
RO
Ragnar Olafsson
Colleague at IportUtrecht, Utrecht, Netherlands, Netherlands
View →
FD
Flávia Den Hollander - Melo Da Silva
Colleague at IportNetherlands, Netherlands
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PL
Peggy Lapré
Colleague at IportThe Randstad, Netherlands, Netherlands
View →
RE
Reinhardt Erdmann-Leutner
Colleague at IportGreater Hamburg Area, Germany
View →
PN
Pedro Nunes
Colleague at IportFaro, Faro, Portugal, Portugal
View →
GB
Gijs Bierman
Colleague at IportUtrecht, Utrecht, Netherlands, Netherlands
View →
GÖ
Gökay Öz
Colleague at IportNetherlands, Netherlands
View →
SD
Sören Destoop
Colleague at IportSingapore, Singapore, Singapore
View →
PJ
Pedro Jesus
Colleague at IportGreater Faro Area, Portugal
View →
Jana Vlasakova
Colleague at IportCzechia, Czech Republic
View →
RO
Ragnar Olafsson
Colleague at IportUtrecht, Utrecht, Netherlands, Netherlands
View →
FD
Flávia Den Hollander - Melo Da Silva
Colleague at IportNetherlands, Netherlands
View →
PL
Peggy Lapré
Colleague at IportThe Randstad, Netherlands, Netherlands
View →
RE
Reinhardt Erdmann-Leutner
Colleague at IportGreater Hamburg Area, Germany
View →
PN
Pedro Nunes
Colleague at IportFaro, Faro, Portugal, Portugal
View →
GB
Gijs Bierman
Colleague at IportUtrecht, Utrecht, Netherlands, Netherlands
View →
GÖ
Gökay Öz
Colleague at IportNetherlands, Netherlands
View →
SD
Sören Destoop
Colleague at IportSingapore, Singapore, Singapore
View →
PJ
Pedro Jesus
Colleague at IportGreater Faro Area, Portugal
View →
2 education records
Leandro Machado education
Analysis And System Development, Information Technology And Development
Computer Engineering
FAQ
Frequently asked questions about Leandro Machado
Quick answers generated from the profile data available on this page.
What company does Leandro Machado work for?
Leandro Machado works for iPort.
What is Leandro Machado's role at iPort?
Leandro Machado is listed as iPort Support at iPort.
Where is Leandro Machado based?
Leandro Machado is based in Faro, Faro, Portugal while working with iPort.
What companies has Leandro Machado worked for?
Leandro Machado has worked for Iport, Pelican Transfer, Altice Portugal, Winprovit, and Upwork.
Who are Leandro Machado's colleagues at iPort?
Leandro Machado's colleagues at iPort include Jana Vlasakova, Ragnar Olafsson, Flávia Den Hollander - Melo Da Silva, Peggy Lapré, and Reinhardt Erdmann-Leutner.
How can I contact Leandro Machado?
You can use AeroLeads to view verified contact signals for Leandro Machado at iPort, including work email, phone, and LinkedIn data when available.
What schools did Leandro Machado attend?
Leandro Machado holds Analysis And System Development, Information Technology And Development from Estácio.
What skills is Leandro Machado known for?
Leandro Machado is listed with skills including Microsoft Office.
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