✉ leandrogrijio@gmail.com ☎ +34 637 719 682 ➤EU Citizen 🗣Portuguese, English, Spanish 🎓 BSc in Business Management I am a trilingual professional (Portuguese, English, Spanish) holding a BSc in Business Management and overall 10 years of experience in sales, business development, account management, commodities and consumer goods trading, and customer relationship management. Managed major client portfolios, understood customer needs, found ways to improve relationships with clients, solved issues raised by customers, maintained communication channels, ensured the right products and services were delivered, and generated progress reports.🚀Career Achievements-Actively participated in legal requirements fulfilment for the UK market. Learned how to execute the operations in an e-commerce business.-Automated processes for internal communication, replacing the usage of emails with an integrated queue solution.-Created a customer success strategy to introduce Argentinian sellers to the platform, raising engagement.-Relocated to Texas/USA for 3 months to train agents in a brand new customer service office.-Opened, managed, and hired the operational team for the first automobile store to sell Tesla vehicles in São Paulo.I’m always interested in hearing from former colleagues, managers, or just interesting professionals, so feel free to contact me if you’d like to connect.
Listed skills include Manufacturing, Spanish, Marketing Strategy, Project Planning, and 16 others.