Over 14 years' experience in sales and commercial operations management in a highly competitive industry, with a successful track record in training and developing leaders, achieving results and exceeding targets. With a background in industry, commerce, services and consumer goods.♦ Developing resellers and expanding new businesses (retail, wholesale, physical and online stores), as well as leading and training teams in direct and indirect sales activities (B2B and B2C). ♦ Analysis of the customer journey (retailers and end users), sales funnel to create strategies and disruptive actions (portfolio restructuring / segmentation, business repositioning), as well as redefining relationship actions, achieving record share and profitability. ♦ Participation in Omnichannel and Last Mile projects (App, e-commerce, marketplace, door-to-door, individuals, companies, gas stations, supermarkets, etc.), contributing to the integration of the Logistics, Operations, Commercial, MKT, CS / CX, etc. areas. ♦ Practice in intelligence (BI), market and competition research, pricing, marketing actions and investment management. ♦ Development of strategic partnerships, including dealer networks. Improved NPS by more than 50 points. ♦ My experience also includes dealing with complex challenges, digital transformation and implementing agile methodologies in various projects.Knowledge of ERP, advanced Excel, Power BI and agile methodologies.Advanced English: international experience (USA and Canada).Willing to travel and relocate throughout the country.Contact: leandrolimaazeredo@gmail.com(27) 9-9837-3860
Listed skills include Erp, Sales Management, Consultants, Logistics, and 12 others.