Leandro Magro De Souza Email & Phone Number

Ribeirão Preto, São Paulo, Brazil

Ribeirão Preto Area, Brazil

• SAP Implementation: Successfully led the implementation of SAP across the Brazilian and Argentine subsidiaries, streamlining business processes and enhancing data accuracy.• Strategic IT Alignment: Translated the business strategic plan into actionable IT initiatives, driving improvements and ensuring scalability to support business growth.• Security and Compliance: Developed and implemented comprehensive IT security policies, workflows, documentation, backup and restoration procedures, and disaster recovery plans, ensuring robust protection and compliance.• Budget Management: Planned and administered OPEX and CAPEX budgets, monitored key performance indicators, and conducted audits to ensure financial efficiency and accountability.• IT Infrastructure Migration: Oversaw the migration of local IT infrastructure to global corporate standards, improving system reliability and performance.• Firewall Administration: Managed firewall solutions using Fortigate and Checkpoint, ensuring secure network operations.• Virtualization: Implemented site virtualization using market-leading tools such as VMware, Veeam, and Nutanix, enhancing system scalability and resilience.• Digital Transformation: Spearheaded digital transformation initiatives, driving innovation and operational efficiency.• LGPD Implementation: Led the implementation of LGPD (General Data Protection Law), ensuring compliance with data protection regulations.

Ribeirão Preto Area, Brazil

• Infrastructure and Systems Management: Oversaw the management of IT infrastructure, systems, processes, service outsourcing, budget, KPIs, and assets to ensure efficient operations and support business goals.• Cost Reduction: Successfully renegotiated contracts to reduce costs, including telephony (fixed and mobile) and data services, achieving significant savings.• Infrastructure Planning and Implementation: Planned, designed, and implemented IT infrastructure in all new branches, including access control systems, ensuring robust and scalable setups.• Process Improvement: Applied new IT systems to enhance business processes, driving efficiency and productivity.• ERP Implementation: Mapped business processes to facilitate the implementation of a new ERP system, ensuring alignment with organizational needs and objectives.

Ribeirão Preto Area, Brazil

• Microsoft Technologies: Provided support and implemented solutions using Microsoft technologies, including Active Directory, Exchange Server 2003 Deployment Toolkit, DNS, DHCP, SQL Server 2005, WSUS, Print Server, application deployment, and GPOs. • Network Security: Managed and supported Fortinet products such as FortiGate, FortiAnalyzer, and FortiClient, ensuring robust network security. • Virtualization and Security: Supported Citrix, TrendMicro, and Trauma Zero solutions to enhance virtualization and security measures. • Mobile and Communication Solutions: Administered Blackberry Server Manager, wireless networks, videoconferencing, and audioconferencing systems to support business communication needs. • ERP System: Provided support for TOTVS RM, enhancing business process management. • User Support and Outsourced Services Management: Delivered end-user support and managed outsourced IT services, ensuring high-quality service delivery. • Hardware and Software Compatibility: Conducted compatibility studies and managed hardware and software updates, including Windows Server 2008 R2, Windows 7, Microsoft SQL Server 2008, Exchange 2007, and Office 2007 and 2010, along with new servers and workstations. • Cost Reduction: Successfully renegotiated contracts to reduce costs related to telephony (fixed and mobile) and data networks, achieving significant savings.

Ribeirão Preto Area, Brazil

• Microsoft Technologies: Implemented and supported solutions using Microsoft technologies, including Active Directory, Exchange Server, Terminal Server, SharePoint Services, and Deployment Toolkit.• Firewall Management: Managed and supported Fortigate firewall solutions to ensure network security and integrity.• End-User Support and Training: Provided comprehensive support and training to end-users, enhancing their ability to utilize IT resources effectively.• Third-Party Management: Oversaw the management of third-party service providers, ensuring high-quality service delivery and adherence to SLAs.

Ribeirão Preto Area, Brazil

• Microsoft Technologies: Implemented and supported solutions using Microsoft technologies, including Active Directory, Exchange Server, Terminal Server, SharePoint Services, and Deployment Toolkit.• Firewall Management: Managed and supported Fortigate firewall solutions to ensure network security and integrity.• End-User Support and Training: Provided comprehensive support and training to end-users, enhancing their ability to utilize IT resources effectively.• Third-Party Management: Oversaw the management of third-party service providers, ensuring high-quality service delivery and adherence to SLAs.

Especialização Em Gestão De Negócios, Business/Commerce, General

Bachelor, Computer Engineering