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SUCESU-SP is an ICT users association, founded in 1967 influenced the major ICT decisions and regulatory legislation in Brazil. The association's mission is to promote the use of information technology and telecommunications, and represent its members in national and international forums. SUCESU-SP composes a national association with others regional entities.The State of Sao Paulo has 30.9% of national GDP and is considered the best place for investments in Brazil. Sao Paulo has the best economic and social indicators and leads the ranking in innovation, human resources and economic environment. Sao Paulo concentrates the largest ICT spending in the country.The ICT sector represents 8% of the GDP, with spending estimated at $143.8 billion for 2012, 10.1% higher than the $ 130.6 billion recorded in 2010, projecting an average growth of 9.9% until 2014.The mission of the Vice President of Cybersecurity in SUCESU-SP is developing programs to disseminate and develop concepts and best practices in Cybersecurity among its members through teaching, management consulting, partnerships, integrating risk management and controls the strategic agenda of executives, besides contributing to the significant improvement in the way organizations manage their people, processes and results.

IT Infrastructure ManagerResponsible for planning, management and control of all the demands of technology and infrastructure to ensure all levels of services to meet the demands of the user areas.• Creation and structuring of the areas of Security Information and SLM.• Management and adequacy of IT infrastructure, development and action plan for monitoring for compliance with Payment Card Industry Data Security Standard - PCI-DSS and best practices such as ISO/IEC 27001/27002 and COBIT.• Implementation of IT Service Management processes based on ITIL.• Implemented performance indicators for IT.• Project management, portfolio and SLA's.• System Architecture management and integration.Information Security ManagerLed the creation, implementation, and management of strategies to limit information risk across an extended enterprise. Directed the enterprise-wide information security and assurance function, ensuring risks related to information systems and assets were identified and managed.• Implemented an executive risk council to facilitate Enterprise Risk Management leadership.• Combined Disaster Recovery and Business Continuity into Business Resiliency for the entire company.• Attained PCI Certification, and put in place governance to ensure continued compliance.• Architected and simplified network security infrastructure, SSO, IAM, Antivirus, patching and encryption.• Led in the creation of a new data breach risk model, which quantified actual per record breach cost.• Drove data privacy initiatives for Big Data to secure and utilize data for improved business.• Led remote workforce, BYOD, cloud security and sales force enablement projects.

Responsible for IT operation of Walmart Brazil, supporting a structure of 4 Datacenter (Alphaville, Osasco, Porto Alegre and Recife), +2000 servers, Distribution Centers, Shops, Pharmacies, Gas Stations and 4 offices.• Management and development of multidisciplinary teams.• Preparation and driving development projects and technological environment consolidation.• Definition of investment plans, project cost management and services.• Vendor management, contracts and service levels, interaction with internal IT and external customers to identify improvement needs.• Support BackOffice applications (SAP, CRM, BI), PDVs solutions, e-commerce, distribution centers (DC) and implementation of new stores.• Driving skills plans, to estimate the future increase in demand for physical space, cooling, electricity, hardware, software, services, connections and infrastructure while maintaining the integrity and availability of infrastructure and data center services.• Implementation of standards and information security policies based on ISO/IEC 27001/27002, quality management services based on ISO/IEC 9001 and driving BCP and DRP plans, aligned with ISO/IEC 22301; SOX audit; and datacenter migration projects.

Technical responsible for managing outsourcing service in Nextel customer, with an interface between the technical and the business.• Management platforms (HP-UX, Solaris, Linux, JBoss and Weblogic), support ticketing system BSCS, change management, incident, problem and crisis.• Responsible for the infrastructure architecture, implementation and production support to Web Portal systems.• Control, manage and drive performance plans and capacity planning, development of management reports.• Contract management, service level management, deployment, planning and implementation of infrastructure projects.• Implementation of management processes in IT services.

Responsible for all the operation of telecommunication infrastructure, network, telephony and videoconferencing of company Braskem, teams managing in different locations in Brazil.• Technical management team in service procedures (technical support) in videoconferencing technologies, VoIP, LAN, WLAN, WAN, activations of new customers, solutions (Cisco, 3COM, Nortel, Enterasys, Ericson, Philips, Tandberg), documentation and management processes.• Pre sales serving with the sales team in developing new projects.• Monitor and manage (SLA), coordinate the resolution of incidents. • Develop management reports of the IT performance.• Focal point on the client, negotiating the operation and being the interface between the operating areas of the company and the customer, contract management.• Plan, execute, control improvement projects of IT infrastructure and contracting suppliers.

IT CoordinatorLed the creation, implementation, and management strategic plan to reduce IT cost and optimization of technological resources.• Reduction of 1 million in the IT budget with innovation projects, infrastructure architecture redesign, software and improved processes.• Implementation of sustainability committee, responsible for Green IT actions such as: Datacenter Consolidation and Virtualization.• Implementation of Information Security Management System.• Effective controls in project management and ITSM.• Improved contract management processes, partners and BCP.Unix ExpertBrought visibility of IT indicators and introduced several improvements in architecture, ensuring the confidentiality, integrity and availability of information.• Storage architecture deployment, security policy, backup policy, disaster recovery plan, analysis and planning Capacity Planning, infrastructure integration of the means of Orizon catches and Visanet, administration and management of IST / Switch application.• Administration of operating systems (HP-UX and Linux), and performance tuning, troubleshooting, LVM, backup and restore, installation and configuration of cluster solutions (MC / Serviceguard, RedHat Cluster), application support.

Unix Systems Administrator• Management of service delivery according to the SLA and customer relationship.• Analysis of new opportunities, change management and risk analysis.• Administration and infrastructure management on the platforms (HP-UX, AIX, Solaris and Linux).

• Portal system administration and implementation of new solutions.• Administration of operating systems (Linux and Solaris), installation and configuration, performance and tuning, LVM, troubleshooting.• Resolution of related data storage fault, approval and implementation of solutions for data storage.

Member of the technical team responsible for creating the GIO (Global Infrastructure Operation), Datacenter service provision company for all divisions in Latin America, bringing to the company a reduction of 70% in IT costs.• Standard Datacenter Construction Tier III.• ITSM based on ITIL and COBIT frameworks.• Migration of infrastructure and systems divisions in Latin America to Brazil.• SAP deployment to Latin America.• 24x7 operation, administration, implementation and support for Unix (HP-UX, AIX and Tru64) and management of back office systems (CRM, DW, SAP).

Accountable for managing the delivery of critical projects of infrastructure, progress meetings on and off site, cost control, invoicing, variation claims, invoice payment resolution and conditions of contract. Also worked closely with other departmental managers to promote overall company effectiveness.• Managed the project team including any subcontractors.• Ensuring Projects and Programmes are executed using agreed standards and processes.• Reviewed and approved all project documentation.• Resolved any problems and issues that arose.• Undertook all monthly project financial cost reporting.• Preparing status reports for use in communication to stakeholders.• Escalating issues and areas of concern to senior managers.• Ensured staff and sub contractors timesheets were accurately completed.• Generating Work Packages and Work Instructions.• Provided project support for all off site activities.

Responsible for three projects highly critical and extremely important for the company: SGT - Traffic Management System, ITX - Interconnection and BMP - Billing System (Ericson).Manage and maintain the availability of infrastructure projects, compatibility and functionality of applications on HP-UX platform, supporting call centers and monitoring of sites.