Leandro S. Email & Phone Number

Burnaby, British Columbia, Canada

Burnaby, British Columbia, Canada

Rio De Janeiro, Rio De Janeiro, Brazil

• Provide support to Latin America customers as a member of the CORE team, supporting Routing & Switching and Service Provider technologies such as Routing Protocols, LAN Switching, MPLS, L2VPN, Multicast and Hardware.
• Support several platforms like ASR9K, CRS, GSR12K, ASR1K and 6500/7600
• Assist customers to troubleshoot hardware and software problem
• Support Routing Protocols like BGP, OSPF, ISIS and RIP
• Assist some of the biggest ISPs in LATAM on technologies like MPLS (TE, L2VPN, L3VPN), Multicast, CGN 􏰂
• Provide support to IOS, IOS-XE and IOS-XR softwares

Rio De Janeiro, Rio De Janeiro, Brazil

• Worked as a Resident Engineer supporting key customers like investment banks.
• Act as a technical consultant, providing an interface between clients and the Juniper Networks support teams and development teams
• Test features of Juniper Networks products
• Provide support in troubleshooting network problems
• Provide reports to help improving network performanceTechnologies and related equipment:Juniper Routers, switches and firewalls (EX: SRX650, SRX1400, EX4200, EX4500);VPN/MPLS and IPSec Tunnels;Routing protocols such as.

Rio De Janeiro, Rio De Janeiro, Brazil

• Working for the largest Brazilian service provider for over 7 years, being a key member of some of the most important projects like the government, large banks, mining companies and financial market companies.
• Responsible for planning and designing new projects for clients of the MPLS network;
• Plan and execute maintenance windows to improve the performance of the client's network;
• Keep the documentation up to date as reference in case of failures;
• Provide support for the operational and provisioning teams, to help troubleshooting complex network problems like routing problems, switching problems and QoS problems;
• Manage provisioning tools used to configure new Layer 2 and Layer 3 services (VPN/MPLS, Metro Ethernet etc) like IP Solution Center from Cisco, SAM 5620 from Alcatel-Lucent and DMView from Datacom

Rio De Janeiro, Rio De Janeiro, Brazil

• Monitor and administrate the network in one of the Dalkia sites.
• Responsible for the technical support of the site and the maintenance of the PCs;
• Keep the PCs softwares up to date;
• Maintain the local gateway device and the Linux Servers;