Direct 50+ global team members managing all IT business management functions including IT Process and Controls, IT Service Management, Agile Competency Center, IT Portfolio and Program Management, IT Business Operations, IT Vendor Management, IT Employee Engagement, IT Strategy, and internal CA showcase. Oversee annual planning / budgeting, capital planning, forecasting, financial accounting, reporting, and analytics. Ensure successful management of IT contracts for application and infrastructure vendors (240+ vendors) with $86M contract value. Report to the SVP of IT Strategy and Technology. Accelerated sales by showcasing GIS as customer reference for end-to-end CA Solutions. Influenced $45M of customer sales via customer calls, executive briefings, beta testing, and internal references. Transformed IT Enablement team to 40% North America and 60% off-shore for cost optimization. Led transformation to Lean Agile organization driving strategic thought leadership behaviors and automation. Managed Agile transformation, portfolio management ($30M project budget), IT marketing / communications, IT education, financial management ($190M IT budget), and strategic supplier management ($86M budget). Enabled and retained $380M in customer sales via review of customer contracts, questionnaires, and audits. Saved $300K in audit fees via peer reviews and process improvements.  Saved $3.6M in cost renewals, reduced global telecom expenses 9% / US wireless expenses 17%, slashed time to on-board external resources 40%, and increased CSAT on NA mobile device from 88% to 93%. Improved average quarterly forecasting accuracy of IT to 1.5% from 15% via process improvements, education, and detailed analytics.  Reduced telecom and contract renewal expense 8% ($24M) over 3 years. Increased employee engagement internal survey scores for 700+ from 66% to 80% via educational opportunities and employee events.

Developed IT strategy using an organization wide collaborative and interactive process incorporating industry trends and drivers, business goals, strategic imperatives, action plans, and metrics. Planned and directed communication, implementation, and alignment of IT portfolio to global corporate IT strategy. Implemented CA program methodology, developed program management, and tool implementation automating of portfolio and program management using CA Clarity/PPM. Created formal IT strategy and global training event for 700+ employees on learning Agile concepts and methodologies in collaboration with EVP, Global Operations and Information Technology and Business CIOs.

Senior Director, Portfolio Management (2010 – 2013) Built and led global team of 10 employees managing IT portfolio, finance, and communications. Directed organizational restructure creating new job architecture, re-titling 700+ employees, rationalizing pay structure, and driving organizational change. Revised SDLC to eliminate waste in process. Reduced deliverables 45% for standard projects. Developed annual planning process and institutionalized Program Ops review meetings. Redesigned and streamlined business case development and process improvement. Senior Principal, Portfolio Management (2009 – 2010) / Principal, Portfolio Management (2007 – 2009)Reduced overall IT spend 15% by developing global IT portfolio management processes focusing on launching high value / low risk initiatives. Eliminated underperforming and redundant programs and projects.

Reduced overall IT spend 15% by developing global IT portfolio management processes focusing on launching high value / low risk initiatives. Eliminated underperforming and redundant programs and projects.