Leanna Whittenham Email and Phone Number

• Managed a fleet of vehicles for a transport company, ensuring optimal operational efficiency and safety.• Oversaw vehicle maintenance schedules, repairs, and inspections to minimize downtime and ensure compliance with regulations.• Coordinated the allocation and dispatching of vehicles, optimizing routes for fuel efficiency and timely deliveries.• Managed driver recruitment, training, and performance, ensuring adherence to safety protocols and company policies.• Developed and implemented fleet management strategies to reduce operational costs and improve vehicle utilization.• Monitored and analyzed fleet performance metrics, identifying opportunities for process improvements and cost savings.• Negotiated contracts with suppliers for vehicle parts, fuel, and maintenance services.• Ensured compliance with NHVR and other regulatory standards, including maintaining accurate records and reports.• Implemented and managed GPS tracking and fleet management software to enhance visibility and control over operations.• Addressed and resolved any issues related to vehicle breakdowns, accidents, or driver concerns in a timely manner.

• Owned and operated a successful residential and commercial cleaning business for 10 years• Managed all aspects of business operations, including client acquisition, scheduling and delivery• Handled recruitment, training, and supervision of cleaning staff, ensuring quality service standards• Built and maintained strong client relationships, leading to repeat business and referrals• Developed and implemented cleaning protocols and OH&S procedures to meet industry standards• Managed financial aspects of the business, including invoicing, budgeting and expenses• Oversaw supply chain and inventory, ensuring adequate stock of cleaning products and equipment• Addressed client feedback and resolved service issues promptly to ensure customer satisfaction• Marketed and promoted services through online platforms, networking, and local advertising• Ensured compliance with all relevant health, safety, and business regulations

• Supervised daily operations as Shift Manager at a quarantine and fumigation company, ensuring compliance with industry regulations and safety standards.• Coordinated and scheduled fumigation and quarantine services for a variety of shipments, ensuring efficient workflow and timely processing.• Managed a team of fumigation technicians, providing training, guidance, and performance evaluations to ensure adherence to protocols and high service standards.• Ensured compliance with biosecurity, quarantine, and fumigation procedures in line with local and international regulations.• Conducted inspections and risk assessments to identify potential hazards and implemented corrective measures to maintain a safe working environment.• Oversaw the preparation and application of fumigation chemicals, ensuring accurate dosages and proper handling of hazardous materials.• Communicated with clients, regulatory bodies, and internal departments to ensure smooth coordination and transparency of operations.• Monitored and maintained equipment, ensuring that all tools and machinery were in optimal working condition and up to safety standards.• Prepared shift reports, tracking fumigation activities, inventory levels, and any issues encountered during operations.• Handled emergency situations, such as equipment malfunctions or containment breaches, to minimize risks and ensure quick resolution.

• Managed sales and project operations for a steel company, overseeing the entire sales process from lead generation to contract negotiation and project delivery.• Developed and maintained strong relationships with clients, identifying their needs and providing tailored solutions for steel products and services.• Prepared and presented detailed project proposals and quotes, ensuring accuracy and alignment with client requirements and budget constraints.• Led teams in the execution of steel fabrication and construction projects, ensuring timely completion and adherence to quality standards.• Collaborated with engineering, procurement, and production teams to coordinate project timelines, resource allocation, and material availability.• Monitored project progress, addressing any delays or challenges, and ensuring on-time delivery while maintaining profitability.• Negotiated contracts and pricing with suppliers and subcontractors to secure cost-effective materials and services.• Conducted regular site visits and client meetings to provide project updates, address concerns, and ensure client satisfaction.• Managed project budgets, tracking expenses and ensuring cost control throughout the lifecycle of each project.• Generated new business opportunities through market research, networking, and developing strategies to expand the company’s client base in the steel industry.

• Worked as a commission-based Sales Representative for an energy company, consistently meeting and exceeding sales targets.• Generated new business by identifying potential clients and presenting tailored energy solutions, including electricity, gas, and renewable energy options.• Built and maintained strong client relationships, providing ongoing support and addressing inquiries to ensure high customer satisfaction and retention• Conducted detailed consultations with prospective clients to assess their energy needs and recommend the most cost-effective and efficient solutions.• Negotiated contract terms, pricing, and service agreements to close deals while ensuring profitability and client satisfaction.• Tracked and managed sales pipeline through use of relevant software, keeping accurate records of leads, contacts, and sales progress.• Collaborated with internal teams to ensure smooth onboarding and transition of new clients to energy services.• Stayed up to date with energy industry trends, regulatory changes, and competitor offerings to better position and sell products.

• Served as the front desk receptionist at a discount store, providing a welcoming and professional first point of contact for customers and visitors.• Answered and directed incoming phone calls, addressing customer inquiries regarding store products, pricing, and availability.• Managed and scheduled appointments for store management and handled general administrative duties such as filing, data entry, and email correspondence.• Greeted customers upon entry and assisted with basic store information, directing them to the appropriate departments or sales associates.• Handled customer complaints and concerns, escalating issues to management when necessary to ensure swift resolution and customer satisfaction.• Processed transactions and returns as needed, supporting the cashier team during busy periods to ensure smooth checkout operations.• Managed and distributed incoming mail and packages, ensuring timely delivery to the appropriate recipients within the store.• Maintained the reception area, ensuring it was clean, organized, and welcoming for both customers and staff.• Assisted in inventory management by updating records and communicating stock levels with relevant departments.