Chosen for promotion following high performance in prior role. Part of the Executive Board. Owner of all aspects of the operational delivery of the Blenheims London portfolio, incorporating P&L accountability and overall responsibility for the London office. Scope includes client engagement, premises management, KPI delivery and financial aspects, such as service charges, debts and insurances. Critical accountability for compliance with legal and statutory obligations. Leader of a team of 15.

Progressed to Operations Manager, continuing to manage a portfolio of key clients while also overseeing key client portfolios and leading team of Property Managers. The role was elevated to Director of Property Management in Apr 2018 following the departure of the Managing Director. Maintained existing remit while taking on additional strategic level duties as a company director. Reporting to the CEO, scope included portfolio management, compliance, budget setting and P&L management. Led a team. Successfully rebuild the team and re-instilled trust in the company which had been impacted by a significant number of changes in staff at this time. Strengthened property management operations as the intrinsic link between the various departments in the company, as well as external service providers and contractors.