Leanne Barnes Email & Phone Number

Southampton, England, Gb

Southampton, England, United Kingdom

Day-to-day leadership and development of Careers, Employability & Student Enterprise at the University of Southampton, taking the lead on faculty engagement. I oversee negotiations on faculty facing service delivery, provide clear analysis of faculty needs in order to deliver improved graduate outcomes and lead on curriculum-embedding of careers, employability and enterprise projects.

Southampton, England, United Kingdom

Southampton, United Kingdom

Southampton, United Kingdom

Benefex is an award-winning online reward and benefits provider. We combine employee benefits with innovative technology, data and communications to help companies measure, understand and influence the engagement of their people.Using our RewardHub platform, we tailor smart and measurable packages built specifically to engage employees. It’s the perfect home for your reward and benefits scheme and is a powerful and secure portal for everything from employee data to the benefits themselves.We’ve been selected by some of the world’s best companies to deliver their reward and benefits solutions, and have won a whole host of awards for both ourselves and our clients. Our team is growing and strengthening all the time, and as an accredited Living Wage Employer, we are as passionate about employee engagement as our clients are!

Southampton, United Kingdom

• Responsible for the wellbeing and educational progress of a class of 30 children • Responsible for the organisation, design and management of after school programs• Achieved and exceeded set end of year targets year on year• Designed and implemented new approaches to target setting and I created the new innovative school ethos proposal• Responsible for the management of the IT curriculum and providing guidance and support for other members of staff within this area• Planning and delivering, creative and ever-flexible presentations on a daily basis• Responsible for the organisation of social events to maintain staff moral• Worked with education students to deliver on the job coaching and training• Data analysis to correlate percentages against targets set and present ways of achieving aspirational targets

Southampton, United Kingdom

• Excellent customer service skills and experience in dealing with big brands such as Bank of America and E-on• Responsible for dealing with all level of benefit based queries and problem solving in a variety of situations such as a client requiring immediate health insurance whilst stuck up a mountain• Responsible for designing and implementing a new account system to organise and better manage the client benefit claim system and training other members of staff to use this• High level telecommunication skills with excellent communication for all customers and quick turn over for all queries• Ability to deal with complaints and escalations in a calm and collected manner ensuring that the customer feels valued and supported at all times• Demonstrated excellent team work skills through training new staff and creating and maintaining a supportive, efficient and professional working environment

Southampton, United Kingdom

• Proven excellent customer service skills with a bonus being achieved after my first month for high level of customer satisfaction• Fast turn over time for queries and initiative shown when an unknown situation was to arise• Ability to hit short and long term targets within the sales environment and call time targets• Excellent record for up-selling and cross-selling products to customers who had called to make a general query.• Winning sales and service team for two months running

Post Graduate Certificate In Education, Primary Education, Pgce With Masters

Performing Arts, Dance Drama And Music, 2:1

A Levels