Executive - Ecommerce
Mumbai
Ensured Omni channel alignment by tracking weekly online launches against offline launches and improved the online launch percentage of merchandise from 65% to 90%Was actively involved in all aspects of site development and launched Westside’s new desktop and mobile website in 3 monthsDeveloped catalog image guidelines, site navigation, copy & attribute lists across apparels, accessories, footwear, toys, tech & gaming, books, cosmetics, stationery and home goods as part of ecommerce site developmentManaged creation of product content and digital creative assets and ensured optimal alignment of creatives on high visibility & best performing site properties so as to maximize clicks and conversionsManaged site merchandising, maintenance and site enhancements on westside.com by collaborating across multiple internal and external teamsEnsured on-time upload of merchandise across e-tailer sites by working closely with a cataloging studio and data processing agencyProficient in managing product content, updating metadata, images, editing tags and creating collection pages in ShopifyCollaborated with Buying teams to obtain new launch merchandise for ecommerce shoots, content creation and onboarding on e-tailer sitesOptimized product information for SEO by implementing the use of top-ranking keywordsRegularly monitored sites for consumer journey and content accuracy and reported issues to the concerned teamsClosely worked with appropriate teams to resolve content issues and other website bugsMonitored inventory levels to ensure maximum availability of products on the siteMonitored daily sales & prepared weekly reports on online business performanceProvided assistance in resolving customer complaints / queries relating to contentReviewed and utilized campaigns and promotions data, analytics insights & e-tailer inputs to enhance the merchandising strategyWorked with cross functional teams to support initiatives, promotions and campaigns to drive ecommerce growth