Leanne Cummings-Knowledge Management Specialist Email & Phone Number

Melbourne, Victoria, Australia

Develop and coordinate AGS’s knowledge management processes by designing workflows for creating, updating, and storing content, overseeing quality control, and handling internal resources and policies. Recommend technical architecture for knowledge management needs, lead AI system integration, and coordinate the knowledge management network. Develop and maintain precedent documents and resources for Practice areas, anticipate priorities, monitor relevant legal and policy developments, and provide strategic advice to senior management. Collaborate with Practice areas to ensure consistency and enhance the knowledge management team’s capabilities with expertise across various platforms and activities.

Melbourne, Victoria, Australia

Experienced leader driving innovation in knowledge management on a global scale, offering solutions to a potential client base of 18,000 members. Specialises in strategic partnership development, optimising collaboration, and spearheading transformative initiatives across global organisations. Utilises advanced technologies including Natural Language Processing (NLP), Machine Learning (ML), and Artificial Intelligence (AI) to lead the integration of Generative AI technologies, unlocking valuable insights from scientific data to facilitate informed decision-making.

Parkville, Victoria

Led global strategic operations for research, information services, and records management at the CSL Group, overseeing initiatives spanning 30 countries and 28,000 employees with a $16 million budget. Established and managed the Global Knowledge Management & Research Service, fostering collaboration and best practices organisation-wide.

Brisbane, Australia

Managed all aspects of front and back of house motel operations, ensuring seamless coordination of premises, finances, assets, food and beverage, property maintenance, marketing, capital expenditure, human resources, and customer service. Led a team of 20 staff members at a 60-room motel, serving 20,000 customers annually, and implemented strategic management and operational improvements.

Led the strategic direction of Knowledge Management (KM) initiatives across the Asia-Pacific region, fostering robust, agile, and sustainable practices to fortify the firm's capabilities and meet the evolving demands of global legal operations. Spearheaded effective change management endeavors, resulting in enhanced efficiency and innovation. Notable achievements include formulating and executing APAC-wide KM strategies aligned with organizational objectives, establishing centralized KM hubs to optimize workflows and knowledge assets, delivering tailored solutions for diverse legal practice groups, authoring comprehensive guidelines for knowledge management, refining KM services based on qualitative and quantitative metrics, managing a multi-office team, and orchestrating training programs and change management strategies to drive adoption of new KM methodologies and systems.

Artificial Intelligence Programme (6 Week Intensive Course), Artificial Intelligence

Grad Diploma, Information Management

Bachelor, Economics