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• Directly responsible for the care, custody and control of inmates while ensuring the safety and security of staff, women offenders and the community.• Accountable for sound decision making around operational practices, interventions and management services• Responsible for ensuring a variety of programming and services are available to meet the diverse needs of women offenders (i.e. correctional programs, education, vocational food services, health services, etc)• Accountable for the distribution of human resources consistent with the Human Resources Plan and the management of public funds through sound financial management (complex budget of approximately 14 million).• Responsible for an ongoing analysis and assessment of our site and national needs (such as changing inmate and staff demographics) to identify and respond to trends• Accountable for identify and address gaps in service delivery to meet the diverse needs of staff and inmates• Accountable for the management of a diverse staff from various disciplines and professions in a correctional setting, including engagement with different labour groups representing staff interests.• Responsible of the implementation and interpretation of policies and procedures, such as national policies, guidelines, Institutional Standing Orders to ensure safe and effective correctional results• Accountable for implementing change management in policy practices and operations consistent with organizations and government initiatives (such as DRAP and other government cost savings initiatives)• Responsible for timely and accurate reporting on results and compliance issues.• Responsible for crises management and intervention.• Working in an environment that is open and accountable to the public and for public funds.• Provide advice to senior managers at local, regional and national levels.

• Responsible for the management of a complicated budge of over 8 million comprised of various funding sources.• Responsible for the management of human resources, such as competitive processes, staffing, succession planning, staff training/development, labour relations, etc.• Responsible for the managing, monitoring and reporting on intervention activities and programs for the Pacific Region (i.e. Correctional programs, education, vocation, psychology, case management, chaplaincy, ethno cultural services, sentence management and the offender management system, etc).• Responsible for establishing goals, priorities, and performance measurements for the sector and the region to ensure results and compliance with our laws and policies.• Work in collaboration with other sectors, regions, sites and stakeholders to resolve issues, establish and to maintain partnerships, develop/implement effective polices practices and optimization initiatives related to interventions. • Represent the Region as a Senior Manager at internal and stakeholder meetings/committees. • Provide support and recommendations to senior managers at the local, regional and at national levels on operational matters.• Accountable for the distribution of human resources consistent with the Human Resources Plan and the management of public funds through sound financial management.• Accountable for implementing change management in policy practices and operations consistent with organizations and government initiatives (such as DRAP and other government cost savings initiatives)• During this period also acted as Warden at Pacific Institution (men's multi-level institution with Regional Medical and Psychiatric Hospitals and Rehabilation, Intake and Programs Units) with full Human and Financial Resources during this period from December 2012 to February 2013

Through work studied full-time in the Canada School of Public Service French language training program to achieve the Public Service level CBC. Currently have CBB level.

• Responsible for the management, reporting on and monitoring of operational security and security intelligence matters for the Pacific Region (i.e. security equipment, policies, practices, use of force review/reporting, incident analysis/reporting training, intelligence gathering/analyzing, Emergency Response Team, etc)• Worked in collaboration with other sectors, regions, sites and stakeholders to resolve operational issues and to develop/implement effective operational polices, practices and transformation initiatives• Represented the Region as a Senior Management at internal and stakeholder meetings/committees.• Effectively managed the human and financial resources (such as succession planning, staff training/development, labour relations, budget management and administration).• Established goals, priorities, performance measurements for the sector and the region to ensure results and compliance with our laws and policies.• Provided support and recommendations to senior managers at the local, regional and at national levels on operational matters.• Provided coverage for the Assistant Deputy Commissioner, Institutional Operations in his absence for an extended period of time.• While in the position completed the CSC Leadership Development Program after successfully passing an Executive level interview.

• Responsible for the overall management and monitoring of the daily operations of a multilevel security institution for Women.• Directed and overseen the delivery of integrated correctional operations such as security activities, transformation activities, staff training/development, correctional interventions, labour relations and human and financial resources.• With the Senior Management Team established institutional goals and overall operational needs.• Managed and made sound decisions at a senior management level on such matters as case management, risk assessments, security, human and financial resources, etc. • Developed, interpreted and administered polices and procedures governing the operations of the institution.• Provided consultation, guidance, support and feedback to staff, colleagues and senior managers.• Worked with internal and external stakeholders to ensure coordination across the criminal justice system and to achieve the mission and mandate of the CSC.• Accountable for the distribution of human resources consistent with the Human Resources Plan and the management of public funds through sound financial management.• Crises management and interventions.• Frequently acted as Warden and during an extended period from January 2009 to March 2009

• Responsible for the overall management and monitoring of all operational matters for women’s corrections nationally.• Worked in collaboration with other sectors, regions, sites and stakeholders to resolve operational issues; developed and implemented effective operational polices, practices and transformation initiatives and effectively dealt with and made decisions on such matters as human resources, staff training/development, finance, labour relations and inmate issues. • Provided support, guidance and recommendations to staff and senior manager at the sites, in the Regions and at National Headquarters on operational matters related to the management of women offenders.• Developed, interpreted and administered polices and procedures governing the operations of the women’s corrections nationally.• With the sector management team established goals and overall operational needs (including human and financial resources and developing work standards and objectives) of the sector and women’s corrections nationally.• Represented the Women Offender Sector at senior management and stakeholder meetings.

Responsible for the overall management and monitoring of the daily operations of a medium security institution for men.• Directed and overseen the delivery of integrated correctional operations such as security activities, transformation activities, staff training/development, correctional interventions and human and financial resources.• With the Senior Management Team established institutional goals and overall operational needs.• Effectively managed and made sound decisions at a senior management level on such matters as case management, risk assessments, security, financial and human resources, staff training/development, labour relations and inmate issues. • Developed, interpreted and administered polices and procedures governing the operations of the institution.• Provided consultation, guidance, support and feedback to staff, colleagues and senior managers.• Work with internal and external stakeholders to ensure coordination across the criminal justice system and to achieve the mission and mandate of the CSC.• As second in command, frequently acted in the Warden position and represented the Warden at decision making meetings in the institution, the region and with external stakeholders.• Accountable for the distribution of human resources consistent with the Human Resources Plan and the management of public funds through sound financial management.• Crises management and interventions.

• Coordinated and monitored investigations into serious incidents related to offenders/inmates under CSC jurisdiction (CSC facilities and in the community) in the Pacific Region for National Headquarters.• Coordinated investigations training for staff and community members in the Pacific Region.• Established terms of reference, mandate and goals for investigation convening orders through consultation and negotiation.• Reviewed/analysed investigation reports to assess how well institutions/parole offices comply with key policies and to make recommendations for dealing with non-compliance issues.• Monitored/analysed results to ensure identified compliance issues are appropriately addressed and items of concern are noted and brought to senior management’s attention.• Collaborated and consulted with staff in institutions and community offices to obtain objective/useful input in the development of corrective measures /action plans.• Provided senior managers with information/recommendations about the investigation process.• Synthesised/prepared information into concise reports/presentations for senior management.

• Unit Manager of the Maximum Security Unit (J-Unit) and the Visits and Correspondence Unit.• Responsible for the overall operations and management of the unit (Security and Case Management), which included over 90 maximum security inmates and over 100 staff members. • Dealt with, and made sound management decisions on such matters as case management, risk assessments, security, human resource matters, labour relations and inmate issues. • Worked, collaborated and consulted with various unions to ensure a healthy and harmonious team environment.• Worked in cooperation with other departments and units to maintain the safe/secure operations of the unit and the institutional as a whole while being fiscally responsibly.• Provided feedback and recommendations to the Senior Management.

• Provided strategic support/recommendations to the Director and the Assistant Commissioner of Correctional Operations and Programs(ACCOP) in the analysis/implementation of key policy /procedural initiatives related to the Special Handling Unit (SHU) and administrative segregation• Provided analytical support and recommendations to the Senior Deputy Commission of CSC in the review of cases being recommended for admission, maintenance and/or release from the SHU.• Provided coordination support/advice to officials at national headquarters and in the regions on policy and procedures.• Provided leadership/support to the Regional Segregation Oversight Managers and lead projects related to the SHU and administrative segregation.

• As an Ombudsman for Federal Corrections I was responsible an assignment of 5 to 8 federal penitentiaries across the country.• Received and reviewed complaints via personal interview, correspondence and/or telephone.• Conducted impartial inquires and complex investigations into systemic and individual offenderissues related to the decisions, recommendations, acts or omissions of the CSC.• Presented/defended comprehensive analytical reports detailing the findings and recommendationsfrom investigations to senior management and stakeholders. • Made recommendations to the CSC and mediated/negotiated resolutions to individual offender and/or systemic issues. • Evaluated policies and procedures of the OCI and the CSC to provide constructive feedback.• Involved in the Strategic Planning Process of the OCI. • Assisted in the training/development and supervision of new staff and field placement students.