Leanne Eardley Email & Phone Number

Toronto, Ontario, Canada

I work as a customer service professional who is part of an essential team that specializes in providing support to Canadians regarding Employment Insurance Benefits, Canada Pension Plan/ Old Age Security benefits, and information about programs and benefits to employers.

Accountable for driving sales through exceptional sales expertise and effective relationships with store team. Exercise entrepreneurial yet methodical approaches to building long term relationships with customers in order to maximize sales and generate a high SPH and other KPIs productivity throughout peak business/ Responsible for the efficient work flow of/ and all cash desk operations from transactions to client services.

Toronto, Canada Area

Responsible for the day to day management of the store utilizing a balance of sales, floor, people and business management skills. Including the training and development of new hires, managing operations and implementing loss prevention tactics to ensure the business runs with the utmost efficiency. Driving the business through motivating and challenging the team to provide exceptional service and create lasting relationships with all customers.

Toronto, On

Store operations focused management position ensuring security and optimizing the efficiency of the store. Handled scheduling and payroll procedures, trained new associates and interpreted company policy, maintained inventory accuracy and loss prevention expectations, defused escalated customer situations in a quick and efficient manner.

Toronto, On

Senior cashier role ensuring point of sale interactions were processed in a timely and efficient manner, while continuing a rapport with the customer. Processed cash/ credit/ debit transactions, responsible for maintaining a clean and organized cash wrap area. Responsibilities included counting and balancing the registers at open and close of business day, as well as reconciling cash with receipts at EOD and manage any discrepancies should they arise.

Worked as part of a fantastically driven team of lawyers and volunteers to provide freshly cooked meals to the less fortunate and people experiencing homelessness. Aided the process as a food service professional plating food and serving guests in a cafeteria-style environment, while ensuring the guests feel comfortable and welcome.

Ontario College Diploma, Fashion Business

Ontario Secondary School Diploma, Visual Arts

Activities and Societies: Enrolled in the renowned and award-winning Visual Arts program for all four years.