Led 3 high-impact programs from design to successful close. Achieved key outcomes for c-level executives, focusing on sales efficiency and productivity. Highlights:- Usage-based pricing: Led change program and communications for the rollout of a new usage-based pricing model, achieving global implementation across 1300+ sellers. This involved strategic executive engagements, crafting effective communications and content across various platforms including newsletters, Slack, and Highspot, and built robust Change Leadership Networks to guide teams through this transition, hitting our 90% enablement completion goal.- Change Leadership Playbook: Partnered with Director to develop a Change Management Playbook and Leadership Toolkit to guide 280 sales leaders through disruptive changes facing our business. Included lessons learned in AMER usage-based pricing project to apply to global rollout. - Comms & Content Management: Designed and delivered a content management program for assets that 3,000+ sellers use daily. Developed audit and migration plan to successfully move assets from Highspot to Slack Canvas for improved efficiency and accessibility, while having a personalized and streamlined experience.

First dedicated position as a Program Manager supporting the Office of the COO. Learned from a team of 30 PMs. Highlights:- Quoting automation: Co-led a program to accelerate sales revenue. At baseline, each quote had an average of 1.8 support cases, overwhelming sales ops & deal desk. I managed stakeholders including RevOps, SalesOps, Business Technology to align on and implement a solution to remove unnecessary approval steps and automate. Removed the entire first line of approvals (42% of in total), saving over 12K+ hours of support case effort (5+ FTE) & accelerated $1B+ of annual revenue.- Comms & Content Management: Developed and launched a new, personalized communications plan for all revenue-facing teams. Generated tailored, personalized messaging for specific audiences, delivered using Salesforce Marketing Cloud and Slack. Consolidated comms by 85% while keeping an open/ read- rate of 80%+.- PMO: Acted as PMO in the office of the Chief Operating Officer. Managed an established project plan, talk tracks for All Hands meetings, drove accountability of items to on-time completion, facilitated senior leadership review meetings.

Partnered with COO and various Senior VPs to deliver projects aimed at improving sales and operational efficiency. Highlights:- Headcount Growth & Compensation data analysis: Investigated large, complex HR data quality issues stopping hiring managers from reaching aggressive headcount growth targets. During investigation, found underlying errors which also resulted in inaccurate compensation for nearly 50% of 400 person org. Led change program with external contractors to resolve these errors and overcome both problems. Used both Excel and Tableau skills.- Executive Assistant: Delivered projects for MuleSoft COO and SVP Global Solutions Engineering. Developed executive and operational cadence, improving organizational communication and efficiency. Led the opening and design of MuleSoft’s New York office for 50+ employees.- Executive Briefing Program: Developed and launched a successful MuleSoft-wide Executive Briefing program covering 2 major & 5 satellite events per year. Prioritized event time for 30 MuleSoft executives including 6 founders & senior execs. Prioritized account access to maximize MuleSoft commercial impact.

Partnered with InQuicker and Stericycle executive leadership team to deliver an effective post-merger integration program, unlocking $2M incremental sales (33% increase), and delivering a positive transition experience for 150-member workforce.- Employee efficiency: Designed new team operating model & onboarded new employees as workforce doubled from 30 to 60- Office growth: Managed office expansion, implemented employee appreciation program, managed maintenance of essential office services

- Partnered with Co-Founder/ CEO and COO and worked closely with leadership team. Developed and managed leadership and field cross-functional operating model to ensure the executive team utilize their time most efficiently and avoided redundant meetings.- People Ops & Office Manager: Global onboarding strategy and execution. Onboarded new hires, grew team from 30-60 employees, implemented food program, supply inventory, building maintenance.- Managed CEO’s internal and external communications, by monitoring and organizing incoming messages and responding on his behalf, along with incoming and outgoing mail, social media messages, etc. Acted as a communications liaison between executives and customers, and our leadership team and employees. - Planned and organized all company events such as leadership off-sites, company retreats, QBRs, holiday parties, customer engagements, etc.