Leanne Ellis Email & Phone Number

Mount Gambier, South Australia, Australia

Mount Gambier, South Australia, Australia

Mount Gambier, South Australia, Australia

Mount Gambier

Roles - Customer Service Associate• Operated cash register, cash handling, EFTPOS• Assisted customers on available product options to meet and exceed customer service experience• Managed and maintained displays as indicated by planograms, end cap, and bulk stack instructions• Investigated and resolved customer complaints or issues to strengthen store reputation and grow customer retention• Interface with customers to identify purchasing needs and direct them to… Show more Roles - Customer Service Associate• Operated cash register, cash handling, EFTPOS• Assisted customers on available product options to meet and exceed customer service experience• Managed and maintained displays as indicated by planograms, end cap, and bulk stack instructions• Investigated and resolved customer complaints or issues to strengthen store reputation and grow customer retention• Interface with customers to identify purchasing needs and direct them to appropriate department; recommend additional products or cost-effective alternatives to enhance service and satisfaction• Ensuring correct manual handling procedures are followed by employees• Upheld shelves and maintained cases filled at all times Show less

Mount Gambier

Roles - Garden CSA, Decor CSA, Lighting Specialist, Decor Assistant Manager, Merchandise Assistant Manager• Managing and mentoring employees as a Team Leader and various relief management roles• Assisted customers on available product options to meet and exceed customer service experience• Efficient delegation and management of duties to staff• Responsible for store open / lock up procedures• Operated cash register, cash handling, EFTPOS• Managed and maintained… Show more Roles - Garden CSA, Decor CSA, Lighting Specialist, Decor Assistant Manager, Merchandise Assistant Manager• Managing and mentoring employees as a Team Leader and various relief management roles• Assisted customers on available product options to meet and exceed customer service experience• Efficient delegation and management of duties to staff• Responsible for store open / lock up procedures• Operated cash register, cash handling, EFTPOS• Managed and maintained displays as indicated by planograms, end cap, and bulk stack instructions• Investigated and resolved customer complaints or issues to strengthen store reputation and grow customer retention• Interface with customers to identify purchasing needs and direct them to appropriate department; recommend additional products or cost-effective alternatives to enhance service and satisfaction• Facilitate inventory and stock management• Maintain and organize store displays to enhance product visibility and expedite product location activities• Provide training to new employees to uphold company policies and sustain customer satisfaction• Conducting pre-operational checks on machinery e.g. paint shaker, key cutter• Good understanding of markdown procedures and training employees on the same• Ensuring correct manual handling procedures are followed by employees Show less

Mount Gambier

Roles - Checkout operator, Deli assistant, Bake house assistant, Long-life assistant• Maintained courteous and friendly service toward customers throughout various store departments• Held various management positions during relief, e.g. Duty Manager relief• Good understanding of markdown procedures and training employees on the same.• Operated cash register, cash handling, EFTPOS• Maintain high merchandise standards by ensuring isles are tidy, product ticketing is… Show more Roles - Checkout operator, Deli assistant, Bake house assistant, Long-life assistant• Maintained courteous and friendly service toward customers throughout various store departments• Held various management positions during relief, e.g. Duty Manager relief• Good understanding of markdown procedures and training employees on the same.• Operated cash register, cash handling, EFTPOS• Maintain high merchandise standards by ensuring isles are tidy, product ticketing is correct, cross merchandising• Setting up and organizing staff to help with catalogue execution and pricing exercise• Facilitate inventory and stock management; conduct routine cycle counts and inventory audits to assist department manager and store replenish inventories while minimizing excess• Planogram execution• Upheld shelves and maintained cases filled at all times• Rotating and coding all products and remove out-of-code merchandise• Promoted and maintained latest items and weekly specials• Answered phone and took orders for particular requested items• Prepare and package bakery and deli items and ensure appropriate rotating• Ensure that bakery items are delivered to outlets in a timely manner• Maintain equipment such as ovens and refrigerators on a periodic basis• Operate equipment and tools as trained, Maintain orderly work space• Take customers’ orders and ensure that they are completed in a time efficient manner• Order out of stock products by contacting suppliers• Receive, inspect and log received products and ensure accuracy of received orders fromsuppliers Show less