Leanne Gemberling Email & Phone Number

Arizona, United States

Phoenix, Arizona, United States

Business Analyst/Quality Assurance Tester: Contracted to The Joint Chiropractic Manual software tester Opened tickets, tracked tickets and listed test results in JIRA Wrote the Intake Process for a business manual Researched and analyzed requirements

Phoenix, Arizona Area

Business Systems Consultant• Requirements research, and writing• Assisted with various assignments from tracking and following up on move issues, documenting employee equipment, assisted with letter analysis, assisted with the rewriting of on boarding documents and how to guides; created stand-up schedule for note-takers and time-keepers• Worked with teams developing various presentations• Ran a daily stand up meeting

Phoenix, Arizona Area

Business Analyst: Analysis, gather, research, and write Requirements & System Request Data analysis Excel to track systems issues and data analysis Problem solving Used TFS then VSTS Uploaded documents and maintained documents in SharePoint Visio flows for End Users Writing business requirement and system requirement documents Testing software, reporting & tracking defects; testing defect fixes; subject matter expert for QA teamQuality Assurance Tester:  Creation and design of test scenarios Defect: submit ticket, track, validate fix, document test results  Development and design of test plan specific to various program and functionalities

Phoenix, Arizona, United States

2004-2008 Open Accounts Certified Financial Counselor: Managed Open Account Portfolio2008-2014 QA Supervisor/Test Analyst/Project Administrator:  Analyzed, designed, documented, and performed accurate build plan; test plans; test scripts; test cases; test conditions; test procedures; for a windows-based application with an outward facing web application Analyzed help desk tickets from Service Desk Management system; provided support  Created documentation through Team Foundation Server (TFS) for work items; Uploaded documents and maintained documents in SharePoint Documented and tested disaster recovery plan Ensured all application and database changes were validated through all test cycles Facilitated communications across teams for impacted areas; communicating overall schedule; tracking status; completion of test deliverables Facilitated team meetings using Skype and Go-To-Meeting Managed an outsourced test of a new web platform that communicated with the in-house enterprise CRM windows-based platform Managed the QA team; daily testing activities; reviewed testing results. Notification and escalation of high priority incidents; outages; etc. Provided risk analysis prior to build deployment and approved or disapproved the build release Provided guidance/training to test team, users, and training department Responsible to deliver well-tested, high quality production applications in a team environment Responsible to interact with solution delivery partners; IT business liaisons; and business representatives to analyze change control requests stored on Share Point Responsible to raise and track defects; analyze defects to determine root cause User acceptance testing Verified data integrity through testing, and basic MS SQL queries