Leanne Grant Email & Phone Number

Benton, Ar, Us

Alexander, Arkansas, United States

Design Consultation: Provide expert advice on residential home design, including layout, functionality, aesthetics, and sustainability. Work closely with clients to understand their needs, preferences, and budget constraints to develop a design concept that aligns with their vision.Drafting and Modeling: Create detailed architectural drawings and models using CAD (Computer-Aided Design) software. This includes floor plans, elevations, sections, and detailed drawings that meet local building codes and regulations.Client Collaboration: Maintain regular communication with clients throughout the design process. Present design proposals, gather feedback, and make necessary revisions to ensure client satisfaction.Project Documentation: Prepare comprehensive documentation for each project, including design specifications, material lists, and cost estimates. Ensure all documents are accurate, clear, and in compliance with industry standards.Coordination with Professionals: Collaborate with engineers, builders, and other professionals to ensure that designs are feasible and can be implemented within the set timelines and budgets. Address any technical issues that may arise during the design and construction phases.Regulatory Compliance: Stay updated with local building codes, zoning laws, and other regulatory requirements. Ensure that all designs comply with these regulations and obtain necessary permits and approvals.Trend Awareness and Innovation: Keep abreast of the latest trends in residential home design, including new materials, technologies, and sustainable practices. Incorporate innovative design elements and solutions that enhance the functionality and appeal of the homes.

United States

Design and Development: Develop and design instructional materials and courses for various formats, including online, in-person, and hybrid settings. This involves understanding learning objectives, curating content, and creating engaging and effective instructional materials.Needs Analysis: Conduct thorough needs assessments to determine the learning needs and goals of the organization or clients. This includes collaborating with subject matter experts and stakeholders to identify gaps in knowledge and skills.Technology Integration: Utilize a range of educational technologies to enhance learning experiences. Stay current with emerging instructional technologies and tools, and recommend appropriate solutions for various instructional challenges.Evaluation and Feedback: Design and implement evaluation tools to assess the effectiveness of instructional materials. Use feedback and data to make informed adjustments to course design and content.Project Management: Manage instructional design projects from conception to delivery, ensuring that projects are completed on time, within budget, and meet quality standards. This includes coordinating with team members, managing resources, and communicating progress to stakeholders.Collaboration and Communication: Work closely with educators, trainers, and other professionals to develop instructional strategies. Communicate effectively with all stakeholders to ensure alignment of instructional goals and outcomes.Continuous Improvement: Continuously review and update instructional materials based on feedback and emerging educational trends. Engage in professional development to enhance skills and stay abreast of best practices in instructional design.

Collaborated with the Enterprise Portfolio Lifecycle Management Team and subject matter experts to gather content for clarity specific to their workgroups and delivered the solution four months prior to the deadline.Designed learning modules in CAPA with business process content and recorded interactive training topics for Clarity system providing the client with a robust training solution.Promoted process and training solution adoption via communications with stakeholders.

Created strategic communications for frontline sales and call center employees through multiple delivery methods (online, instructor led training, corporate communication, etc.).Created and implemented a new program for sales employees increasing sales productivity and decreasing costs of approximately $109k for the company. The training included workbook materials, computer based training, and instructor led written materials.Enhanced the quality of video training by incorporating advanced interaction and improving user experience.Developed a computer-based training for our HR group for recruiting, onboarding, and payroll systems.Managed the call center training calendar by working with call center leadership and operations support.Developed a leadership program for our sales managers to train them to coach their employees for improved performance.Identified stories, conducted interviews, and wrote articles for the company's online employee Intranet.Managed communications Intranet pages, uploaded content, and designed pages as appropriate.Created graphics in Photoshop to accompany Intranet news stories.Maintained a communications calendar to plan internal communications for the company Intranet on a weekly basis.Developed a series of videos to highlight the top accomplishments of the company housed on the Intranet.Demonstrated flexibility as communications changed and adjusted the communication plan as needed.

Studied and taught new curriculum with little assistance.Traveled across the US to facilitate classes for the transition from Alltel to Verizon.Facilitated an executive transition class to teach upper leadership new systems, policies, and procedures.Coached call center employees to increase efficiency and first call resolution.

Developed refresher courses for call center employees based on current needs assessment.Maintained the new hire training program and implemented changes when needed.Worked with project managers and subject matter experts to create effective training solutions to meet the needs of the business.

Assisted Supervisor with leadership tasks while she was out of the office such as: answered Channel Specific questions from trainers, worked to handle LAN issues in another location, and advised Trainers of Agenda arrangements when they were behind.Facilitated Financial Services New Hire Classes, Difficult Customer refresher classes, VII refresher classes, Technical Support Integrated classes, and RAC to FS conversion class.Developed New Training Materials with activities to increase interaction with Trainees.Requested RightTrak updates/changes to be implemented in New Hire Training as well as updated multiple training agenda’s to reflect new Earn the Right/ Keys to Customer service integration.Updated multiple training agenda’s to reflect new Earn the Right/ Keys to Customer service integration.

Bachelors Of Arts, Mass Communications

Associates In Liberal Studies, General Requirements For Bachelors

Education record