Leanne Hawkins Email and Phone Number

Community Partnerships and Innovative Practices Family Connections, CPIP; Family Connections worked with impoverished and at risk families. The program employed 70 staff, split between the greater Maricopa Co. area and Tucson. I supervised 8 direct reports, responsible for providing services, financial assistance and case management to as many as 1000 families annually. The staffing/compensation budget for my direct reports was approximately $430,000 annually. Our program was granted funds to provide financial assistance to families equaling $150,000 annually.Concurrently managed and directed multi-disciplinary specialists team and unit operations while implementing program functions and advancing initiativesOrchestrated daily operations, strategically planned and coordinated workflow for eight direct reportsOrganized staff and procedures in development and implementation of family plans, guided staff to ensure clients' needs were met and optimal outcomes were achievedProvided wide range of technical assistance and consultation to accelerate staff developmentManaged multiple priority projects concurrently, achieved or exceeded objectives; adhered to strict guidelines and timeframes in challenging, fast-paced environment

The agency investigates reports of child abuse and neglect and provides ongoing services to achieve permanency for children. The New Britain office employed 85 staff, investigated an average of 3500 reports of abuse/neglect and managed an average of 1500 cases annually. I managed an average of 50 cases annually.Worked in concert with Juvenile Court, independently prepared case histories, processed forms, submitted reports, prepared social studies, court motions, petitions, and treatment plans based on Court's findings and rulingsIdentified family needs based on interpretation of child abuse and/or neglect investigation results, made appropriate referrals to service providers to address specific issuesApplied initiative to case management services, performed a multitude of self-directed actionsObtained medical, psychological and social histories of clients to leverage available needed servicesProvided integrated social services in conjunction with clients, relatives, professional associates and other social welfare agencies to resolve case problems regarding abuse and neglect of children

produced professional audio amplifiers, tuners and subwoofers for clubs, theaters, performers and high end home installations. BGW products were sold nationally, with sales reps located strategically across the United States.Provided direct administrative support to company President and General ManagerPerformed full spectrum of administrative functions to advance operations, human resources, sales and customer serviceExhibited consistent customer-focused approach to sales, order placement, and myriad customer service issues, resolving problems expeditiously to enhance overall customer satisfactionElevated revenue by working in collaboration with sales staff to accommodate specific needs of potential and current customersSupported various HR functions including managing, maintaining, and processing labor and timekeeping for payroll