Centralised Specialist Outpatient Services:- Greet patients with warmth and empathy, following check-in identification protocols, assist with directions to clinical appointments and all inquiries, perform scheduling, arrange Interpreter services and support multiple private and public specialist clinics.

Communicating with Cancer Patients to provide creative alternative strategies and support with their treatment during the Covid-19 pandemic. As policies and procedures are developed day by day, my role is to quickly adapt to new ideas and contribute to their implementation with the health and wellbeing of patients and colleagues held at the highest regard.

Supporting up to 30 extremely busy Specialist Clinics within Royal Brisbane and Women's Hospital by taking phone inquiries from patients and their family members. Confirming, clarifying and scheduling appointments, attending to specific patient transport needs, and transferring calls as required.

Secretarial support to the Director of CGSQR including diary & email management, preparation & distribution of meeting agendas, minutes, and follow-up of action-register. Secretariat for multiple Governance committees and working groups. Administration duties assisting a high-level team of 15 Policy, Procedures, Risk & Compliance Managers, RN's, and Officers including room-bookings, catering, mandatory training registers, timesheets and HR-related duties. Maintenance of office equipment, stationery orders and all ad-hoc tasks as required.

The first point of contact providing prompt courteous and efficient service with regard to transport needs for aged clients so they can remain independent. | Manage a vehicle and mobility schedule to ensure the transport service runs efficiently. | Manage the database to ensure all client information is up to date. | Created and implemented a fresh data entry process to improve efficiency for the transport scheduler. | Manage the Quality Assurance Register which records feedback from clients, compliments, complaints and suggestions to improve service. The data from this register is used for reporting and business improvement. | Preparing and processing financial documentation e.g. supplier invoices, transport payments etc. | General administrative duries e.g. records management, maintain office equipment, coordinating calendars and meetings (minutes, catering etc).

First point of contact providing professional response to enquiries from shoppers, tenants, contractors and police. | Administered and maintained records for equipment hire, lost property, incident reports and gift vouchers. | Provided support for Securit Officers, Cleaning Contractors while adhering to WHS practices. | Coordinated communications such as Public Announcements and two-way radio contact.

Provided administrative support for the Facilities Department, Security Team and Fleet Management. | Coordinated vehicle maintenance including booking servicing, cleaning, and auditing log books. | Undertook reception duties as the first point of contact for lecturers, students, security officers, trades and visitors. | Processed vehicle bookings, administered fuel cards and processed tolls and infringements. | Coordinated end-to-end process for vehicle incidents and insurance claims. | Managed procurement process for new vehicles and fixtures such as mobile phones, GPS, two-way radios etc. | Maintain hardware and process data in relation to parking infringements occurring via the Licence Plate Recognition equipment.

Managed open home process for display homes. This included building rapport with potential buyers, establishing their needs and matching their budget with existing plans to ensure they achieve their dream home. | Collaborated with developers, architects, builders, and trades to ensure the entire process (from obtaining land to building completion) is seamless. | Prepared contracts and managed the procurement process. | Negotiated with fixture and fitting suppliers to ensure customer obtained the best price. | Managed re-prioritisation of trades and schedules (particularly due to weather events).

Managed QFleet vehicle bookings including processing fuel card reconciliation, incident reports, and insurance claims. | Provided regional staff training and support with regard to the booking and operation of Qfleet vehicles in line with government vehicle policy and procedures. | Coordinated vehicle maintenance including booking servicing, detailing and auditing log books. | Provided advice with regard to leasing end dates and mileage in order to anticipate when vehicle replacement is required. | Produced reports and documentation relating to asset management, auditing, and finance. | General administrative duties e.g. records management, corporate card reconciliation, E-Petty Cash system, mobile phone accounts, and stationery orders.

> Administration and Accounts - Trades Services.> Sales - Choices Flooring, Sports Retail Stores.> Customer Service 'Hospitality' - Travelodge New Zealand, Great Keppel Island> Photographer - Weddings, Sporting Teams and individual action shots > Commercial Artist - Qld & NSW Art Studios and Advertising Agencies. Print, Television and Radio promotional work.