Leanne Knell Email & Phone Number

Coventry, GB

Worcestershire, England, United Kingdom

Senior Employment Advisor and Area Manager across Worcestershire Delivering EA in IAPT employment support, I lead a team of Employment Advisors to support people, accessing primary care provision, to find sustainable work, retain their current employment or return to work following a period of ill Mental health. This involves liaising with employers to.

South Region

Locality Manager for the South Region. Leading a regional team of over 45 multi-disciplinary employment and mental health professionals, delivering contracts for NHS, CCGs, DWP and Local Authorities.Partnership lead across the south; building relationships, networks and developing opportunities for new projects. Promoting MHM and best practice.Responsible.

Coventry & Warwickshire

Senior Employment Advisor and Area Manager across Coventry and Warwickshire Delivering EA in IAPT employment support, I lead a team of Employment Advisors to support people, accessing primary care provision, to find sustainable work, retain their current employment or return to work following a period of ill Mental health. This involves liaising with.

Coventry, West Midlands, United Kingdom

Coventry, United Kingdom

• Being the first point of contact for in FM Office. As well as acting facilities manager over 9 months - Responsibility for Bids and tender.Contract management and variations. Finance and budget consultancy.
• Logging service requests by telephone, and email.
• Completing Non-Technical Permits to Work.
• Ensure contractor paperwork is filed correctly
• Ensure compliance with statutory and company procedures, across all functions.
• Understand, identify and apply the Service Level Agreement (SLA) for each service request and set expectation with customer.

• Dealing with enquiries. Reception duties, i.e. issuing & maintaining accurate records of security passes & locker keys; completing all administration for starters & leavers; dispatch outgoing items of post via Royal.
• Assisted in the monitoring and reviewing of contractor compliance and performance.
• Accurately coded and processed Royal Mail invoices ensuring all costs are correctly apportioned.
• Continuously developed, improved and maintained systems for the production of statistical, financial and management information.
• Assisting in smooth running of facilities building management to aid our clients, IBM, TFL & Capita

Midlands Region

• , (Fixed Term Contract) ESG Sencia, Coventry* Collaborating with colleagues to aid clients in sustaining employment * Communicating in writing, email, fax and over the telephone and using influencing skills to open up.
• Arranging and booking appointments
• Dealing with customer Queries. Complaints.
• Invoicing
• Diary Management
• Ensuring streamline pallet follows

• In this Role I have worked within in an office/ call centre/ Receptionist in show room/ and Team Leader (manager) in Goods in & Out and the Spares Department.
• Arranging and booking appointments
• Dealing with customer Queries. Complaints. Technical Advice
• Invoicing and warranties
• Dealing with Manufacturers & Customer Repairs
• Also to improve our work environment I devised a stock control process and manage it to improve efficiency

Coventry

In this role I have gained the experience and knowledge to deliver an effective customer-focused service, as well as excellent communication skills as was dealing with a wide range of clients.I had to contribute to the achievement of outcomes and milestones within the company and exceeded my targets with an outcome of 160%.

Bsc Psychology With Counselling, Counseling Psychology

Forensic Investigative Studies, Science, 2:2

Education record

GCSE’s & A1 Levels Grade - B – Maths Grade - C – German Grade - B – English Grade - B - Business Studies Grade - B,B - Dual Science A1.

Btec National Diploma, Forensic Science