Leanne Mason, Cpa Email & Phone Number

North York, Ontario, Canada

Mississauga, On

• Prepares multiple A/R monthly accounts reconciliations• Responsible for processing invoices for all departments, such as pallets, pension, recycling, real estate, rent, special occasion permits, gift cards and other departments as required• Collection of payment for invoices for pallets, recycling, real estate, & rent• Responsible for performing credit collections on past due accounts for licensees in Northern Ontario and Western Canada• Posting NSF invoices, debits/credits and transfers for customer accounts• Delivers accurate and on-time monthly financial closing for A/R functions• Uses ticket management system to collaborate/communicate with other departments on a variety of customer requests/inquiries• Processes credit card payments through Versapay• Responsible for setting up and maintaining the customer address book for Western Canada• Monitors high-volume e-mail to ensure timely release of customer orders• Analyzes customer ledger to resolve inquiries and discrepancies • Working in conjunction with Cash Specialists to insure proper application of customer remittances• Investigates customer accounts to accurately track and find payments to ensure accounts are up to date• Responds to a high-volume of requests and inquiries while prioritizing numerous tasks• Handles multiple demands and interruptions and establishes priorities quickly while under pressure

Brampton

•Managed the daily shift operations and oversaw all phases related to administration requirements for operating the store; opening/closing of the store, cash handling procedures, proper utilization of resources, inventory control, and customer service•Handled all customer service complaints, refunds, and questions, assuring my customers were satisfied and ensuring the daily shift ran smoothly•Assisted with new employee training•Demonstrated excellent customer service by responding efficiently and effectively to customer needs•Collaborated with co-workers to provide customers with the best experience possible

Mississauga, Ontario

Service Contract Assistant February 2013 - Present•Assisted with the transition of operating systems by entering data quickly and accurately•Collaborated with co-workers to resolve internal issues with the new operating system•Communicated with service technicians to update internal database with correct information needed to process service transactionsAccounts Receivable Assistant June 2012 - August 2012•Processed electronic funds transfers and money received by cheques into the operating system•Communicated with U.S employees to ensure that journal entries were correct and that it was balanced•Generated copies of invoices for customers as requested efficiently•Trained new employee on how to process electronic funds transfers and cheques into the enterprise systemCustomer Service Representative January 2012 - June 2012 •Ensured capital purchase orders were entered into the system accurately and in a timely manner•Collaborated with sales representatives to ensure that the purchase orders reflected customer needs•Processed proposal requests and sent them to customers•Issued credits and returns of products to customers efficiently•Answered phone calls from customers and provided them with useful information and answers•Maintained customer filing system for all customer service representatives•Worked with outside logistics companies in order to move evaluation equipment for the lowest cost

Accounting

CPA PEP program

Bachelor'S Degree, Business Administration And Management, Accounting, 91.23 Gpa, Vice Provost Award Winner For Highest Gpa In Program

Diploma, Business Marketing, Earned The Sheridan Silver Medal For Highest Gpa In Marketing Program - 4.0 Gpa

Diploma