Leanne Dillon, Shrm-Cp Email and Phone Number

Built out the hiring process, trained employees and hiring managers on interviewing practices, rules, and regulationsImplemented creative ways to build and retain a steady talent pipelineCreated efficiencies with our ATS system in the hiring process to ensure a smooth process and communicationDeveloped a Sales Internship to give students a positive experience and to help the sales department Work with the executive team on strategic recruitment planningRecruit and Hire for a variety of Full-Time and Intern positions ranging from Operations, Sales, Accounting, Facilities, Software Developers, Etc.

Ended the May 2021- May 2022 Awards year as a top 10 internship in Northwestern MutualRecruited a top 15 internship team in the country out of 75+ NM internship teams for the awards year May 2020-May 2021.- Organized and ran onboarding, orientation, and training for 20+Interns at a given time- Assisted with contracting and licensing- Work with top management (Chief Operating Officer, Managing Partner, and ManagingDirector) on strategy and alignment- Utilized virtual and on campus recruiting to maintain pipeline- Conducted 500+ initial interviews per year, guiding applicants through interview stages- Hired over 80 financial representative interns- Maintained an organized and up to date ATS and HRIS systems- Coached 20+ interns on their sales activity- Lead a recruiting and marketing intern- Tracked and reported recruiting data- Stepped into recruiting full-time advisors when needed- Conducted exit interviews

My main roles in Human Resources are Recruiting, Scheduling, and Retention. Recruiting consists of going to different career fairs and events to talk to people about positions here, building connections with different colleges and universities around the area, using different online sites for searching for new applicants, being the first contact to each new applicant, conducting first interviews for 3 of our programs, and conducting some of the orientations.In scheduling, I am in charge of 3 different programs. There are about 100 employees that I schedule for and about 100 clients that I do the scheduling for within the programs. Some staff only work in one program and some work in all 3 programs. It has really taught me more problem solving techniques and has a lot of organization and coordinating involved.For retention, I am in charge of employee parties, working with the managers of the programs to make sure their employees feel appreciated, and celebrating mile stones for the different employees. I also fill in the Community Living Supports manager roles when needed which can include answering questions from client homes, checking client authorizations versus utilization, talking to staff about how to do paperwork, and pairing staff with clients. This job has strengthen my ability to prioritize, patience levels, time management, teaching skill, knowledge of different Human Resource programs, and adaptability to different situations that may arrive. with having a very diverse work environment, it has taught me how to work with many different abilities, personalities, and cultures.

Worked in Human Resources, Marketing and Sales. I spent a majority of my time in the Human Resources side doing recruiting, setting up interviews, answering phone calls, collecting sales data, creating the training manual, creating event flyers for staff events, making social media posts to recognize staff, and many other projects. On the sales and marketing side I got to learn and experience many different industries discussing AFLAC insurance. I also learned and got experience in enrolling employees in insurance. One of my projects for the marketing and sales was creating a "Value Added" binder for some of our new insurance add-ons. This internship also allowed me to get my insurance license.

Worked with the volunteer services coordinator on coordinating volunteers for various departments. I was specifically in charge of the college program where I built relationships with different colleges and universities and talked to them about the opportunities we had for their students. I also helped work on the scholarship program. With the volunteers, we went through the whole hiring process with them where I was able to evaluate resumes, help with interviews, and onboard them.